The Ankota Healthcare Delivery Management Blog

Jed Hammel

Recent Posts

3 Things to Know About Seniors and Brain-Affecting Drug Prescriptions

Posted by Jed Hammel on Mar 6, 2017 10:55:00 AM

medicine-296966_640.pngA recent article from the Huffington Post entitled "More Seniors Than Ever Are Combining Brain-Affecting Drugs" reported some concerning data surrounding prescription drugs and our senior population. 

For those in the home care, private duty, or healthcare at home space, I'm sure a lot of folks are aware of this growing problem.  That said, I thought I'd share this article as a way to help those caring for elder folks who may not be as aware.

The findings were published in the journal JAMA Internal Medicine, so I suggest that you take a look at the report and read the entire HuffPo article here, but this passage gives you a sense of the severity of the problem:

"The number of Americans over the age of 65 who take at least three prescribed psychotropic drugs ― a category that includes opioids, antidepressants, antipsychotics and tranquilizers ― doubled over a recent nine-year period, according to new research from the University of Michigan.  What’s more, the rate tripled among seniors in rural America."

Please read the article for more in-depth analylsis, but as a start, here are a few key takeaways:

  • Drugs are Being Prescribed Without a Clear Diagnosis
  • Seniors in Rural America Suffers the Most with this Problem
  • Speaking with Senior's Doctors or Caregivers is a Good Way to Help the Problem

It's always helpful to be made aware of or to be reminded of issues that may affect you, your caregivers, or your clients and patients.  

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Ankota has a new e-book available for download called, Winning with the Home Health Value-Based Purchasing Program, that offers further insight on the discussion.  Just click the link or the picture beow to download.

Winning-with-HHVBP-ebook-cover-2.png

If you're interested in scheduling a live demo of our software solutions, just click the button below:

Click Here for a Free Demo

 

Ankota provides software to improve the delivery of care outside the hospital, focusing on efficiency and care coordination. Ankota's primary focus is on Care Transitions for Readmission avoidance and on management of Private Duty non-medical home care. To learn more, please visit www.ankota.com or contact us.

Topics: Private Duty Agency Software, Home Care Best Practices

3 Ways to Protect Your Home Care Clients from a Recent Phone Scam

Posted by Jed Hammel on Feb 20, 2017 9:41:00 AM

 

telephone-1055044__480.jpgA recent article from the WEAU Channel 13 News reported about a new phone scam targeting a wide range of folks that you might want to alert your elder care clients to. 

I suggest that you read the entire report here, but as a start, here are some takeaways:

"For the last few days of January, more than half of the reports to BBB Scam Tracker have been about this one scam...You get a call from someone who almost immediately asks “Can you hear me?” Their goal is to get you to answer “Yes,” which most people would do instinctively in that situation. There may be some fumbling around; the person may even say something like “I’m having trouble with my headset.” But in fact, the “person” may just be a robocall recording your conversation… and that “Yes” answer you gave can later be edited to make it sound like you authorized a major purchase."

The article goes on to suggest the following steps we can take to protect ourselves and those in our care from becoming a victim of the scam, as follows:

• Use Caller ID to screen calls, and consider not even answering unfamiliar numbers. If it’s important, they will leave a message and you can call back.

• If someone calls and asks “Can you hear me?”, do NOT answer “yes.” Just hang up. Scammers change their tactics as the public catches on, so be alert for other questions designed to solicit a simple “yes” answer.

• Check your bank and credit card statements regularly for unauthorized charges. It’s also a good idea to check your telephone and cell phone bills, as well. Scammers may be using the “Yes” recording of your voice to authorize charges on your phone. This is called “cramming” and it’s illegal.

As scammers become more savvy, we need to be sure to be aware of their latest tactics and to help spread the word to help us all avoid falling victims to these ruses.

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Ankota has a new e-book available for download called, Winning with the Home Health Value-Based Purchasing Program, that offers further insight on the discussion.  Just click the link or the picture beow to download.

Winning-with-HHVBP-ebook-cover-2.png

If you're interested in scheduling a live demo of our software solutions, just click the button below:

Click Here for a Free Demo

 

Ankota provides software to improve the delivery of care outside the hospital, focusing on efficiency and care coordination. Ankota's primary focus is on Care Transitions for Readmission avoidance and on management of Private Duty non-medical home care. To learn more, please visit www.ankota.com or contact us.

Topics: Private Duty Agency Software, Home Care Best Practices

6 Ways to Increase Referrals for Your Home Care Agency

Posted by Jed Hammel on Jan 30, 2017 10:23:00 AM

As we've mentioned in the past, Tim Rowen and Home Care TechnolRowan_for_printing.jpgogy Report are favorites of ours here at Ankota.  Tim and HCTR are invaluable resources for folks interested in keeping up with innovations in the home care space.  I subscribe to HCTR's email list and I receive regular informational emails from Tim that includes industry news, reviews, and thought pieces. 

A recent email I received from HCTR resonated with me as a marketer because in only a few sentences, Tim provided a number of ways to increrase referrals for home care agencies.

In his email, Tim thanked a home care agency for the excellent level of care that his mother is receiving.  He also relayed a personal story to illustrate why he felt they were worthy of notice.  This seems simple enough, so why did it resonate with me as a marketer? 

Long story short:  It was a sincere and specific compliment based upon personal experience from an industry Thought Leader that was shared to an audience broader than the home care agency had already.  In other words, it was free promotion to a wide audience from a trusted source with direct experience of the service.  

What agency wouldn't want a recomendation from a trusted industry leader sent to an audience that is already requesting the information from that person? 

Given that introduction, the question becomes, what can we learn from the story to help improve and grow our business?  As a start, here are 6 lessons that sprung to my mind thanks to Tim's story:

Provide Exceptional Servicetrust-1418901_640.jpg

For the most part, the success of your agency begins and ends with providing exceptional and personalilzed service to your clients and their families.  Whether it's general word of mouth or a "shout out" by an industry leader, no one is going to reccomend your business if they don't feel that you truly care about the client and their family's well-being.  For veterans of the home care industry, you likely know this better than I.  Beyond that, it's likely that providing excellent service and caring about each individual client's well-being is not an issue for you.  Rather, the challenge is how to get the word out to prospects about all your great work caring for folks?

Glad you asked...  

Request Online Reviews

An increasing number of us look to online review sites such as Yelp to inform us about a new service or product we are considering purchasing.  I know folks in home care are often busy caring for their clients to do anything more than the basics for their online presence.  But based upon how consumers decide to spend their money, having strong online reviews are important.  If for no other reason than it is likely that your competition is working on improving their reviews, it is important that your business does as well.

The easiest way to acheive this is to either ask clients that you feel are particularly happy with your service to write one, or send a mass email with your request can also prove effective.  

Beyond Yelp reviews, here are a few online review resources you should look at.  If you haven't already looked, you may be surprised to find some reviews already posted!

  • Yelp.com

  • Google Reviews (connected to your business' Google search)

  • Facebook Page Reviews

  • Reviews Directly Posted onto Your Website

Build Trust with Influencers and Cohorts

There are a number of industry experts, Key Influencers, Thought Leaders, social media mavens part of every industry who have broad and loyal followers.  If you are active on social media, odds are that you've already connected with them in some way.  

Getting an endorsement, Mention, Retweet, or similar can often increase your web traffic, engagement, and the feeling that you're "in the mix".  Ultimately though, if the goal is to increase revenue and create loyal customers, building trust with both Influencers and others "in your boat" is more important than a social media engagement metric.  

That is, while consumers do tend to look at things like total followers, that's a pretty small part of their decision-making process when choosing their home care agency.  What folks add into their process is outside opinions and Social Proof.  And often what it takes to move the needle is simply providing value, support, and generosity to folks involved in your industry.  Put simply, be a good online Citizen involved in your particular community.

Getting a glowing review by someone who you've built trust with (Key Influncer or otherwise) will be easy because you've proven that you are someone they want to help suceed and that your offerings can bring value to their followers.      

Get Involved in Your Local Business Associations

While being a good online Citizen and contributor to your online is important, I suggest that you do likewise in the real world as well.  I've noticed some folks join their Chamber of Commerce or small business organization, they read the newsletter, and that's about it.  It's unlikely that approach will create dividends for you.

Building trust is the name of the game and that can only happen if you "show up".  So get involved, volunteer to help out on events or committees, get to know the business people both related to your field and outside of it...provide value.

Often the folks that are already involved in these organizations continually meet a lot of other folks in the community or industry, and have built a wide network.  If you do get involved, you might be surprised how often your name is the first one folks mention when others come to them for recommendations in your industry.

Connect with Folks in Your Industry from Outside Your Area

Here's a bit of a confusing mantra for you:  "You don't know who you know knows."  That is, folks you are connected to who you wouldn't assume could help build your business could possibly be connected to a treasure trove of prospects.  

Beyond that, if you do build trust with other businesses in your field but who operate out of your area (or those parallel to your business), they will often be more likely to refer folks to you over your competition.  They get to feel that they are bringing value to prospects who are outside of their expertise or local area and the assumption is that you will do the same for them when a prospect in the opposite situation comes to your attention.   

Build Your Email List

The story behind this blog article began when I received an email from Tim.  Or did it?  Another way to look at it is that this article began when Tim continually provided value to the home care industry to the point where I noticed him as an industry expert.  More to the point, this article would not have been written if A.) Tim hadn't built trust with me to the point where I felt is was valuable for me to be on his e-mail list and if B.) the home care agency that he mentioned in his article hadn't built trust with both him and his Mother.

To tie this all together:

In whatever fashion you can muster time for, build trust through your level of care and your industry/community involvement, ask those who you've built trust with to provide reviews and reccomendations, and finally, build your email list so that you can promote all your new glowing reviews!  How do you build your email list?  That will be a blog topic for another day. 

On a related note, Ankota has a new e-book available for download called, Winning with the Home Health Value-Based Purchasing Program, that offers further insight on the discussion.  Just click the link or the picture beow to download.

Winning-with-HHVBP-ebook-cover-2.png

If you're interested in scheduling a live demo of our software solutions, just click the button below:

Click Here for a Free Demo

 

Ankota provides software to improve the delivery of care outside the hospital, focusing on efficiency and care coordination. Ankota's primary focus is on Care Transitions for Readmission avoidance and on management of Private Duty non-medical home care. To learn more, please visit www.ankota.com or contact us.

Topics: Private Duty Agency Software, Home Care Best Practices, February 2017 Newsletter

3 Natural Ways To Improve Your Home Health Patient's Well-Being

Posted by Jed Hammel on Jan 10, 2017 11:15:00 AM

Home Health 3 Natural Ways To Improve Your Patients Wellbeing.jpgToday's guest post is from Emma Sturgis.  Emma is a freelance writing currently living in Boston, MA. She writes most often on education and business. To see more from Emma, you can connect on Twitter via: @EmmaSturgis2

If you're a home-based caregiver to a patient who is sick or terminally ill, there are a few steps you can take to increase the health of their environment naturally and easily. Let's explore 3 natural ways to improve your patient's well-being at home:

Install A Whole-Home Water Filtration Unit

Water is essential to your patient's health, and they need to drink plenty of it every day. Unfortunately, the tap water in many areas also contains chemicals and may not be the purest or cleanest for your patient. It's beneficial to install a whole-home water filtration unit to ensure that any contaminants in the water are removed before your patient drinks or bathes in the water.

Replace Chemical-Based Cleaners & Personal Care Products With Natural Organic Alternatives

Most cleaners and personal care products are loaded with chemicals that could potentially be harmful to your patient's health. There are safer alternatives readily available that may make your patient feel more comfortable. 

For basic cleaning tasks, natural substances like organic vinegar, organic castile soap, baking soda, water and essential oils are often all that's needed. If you’re having trouble finding natural cleaners, it's a good idea to source personal care products at specialty retailers like health food stores. It's also possible to find organic cleaners and personal care products online.

It's particularly important to pay attention to the ingredients of any product that your patient could accidentally ingest by breathing, such as sprayed-on cleaners.

It's also critical to be aware of any ingredients that will come into direct contact with your patient's skin. Anything that gets on your patient's skin is likely to be absorbed into his or her body, so soaps and skincare products must be free of harmful ingredients.

Detoxify The Air In The Home With An Air Purifier

An air purifier can help to rid the air in the home of many contaminants including cigarette smoke particles, airborne mold particles, dust and more.

 Since breathing secondhand smoke is harmful, this is a particularly important step to take if your patient lives in a household where a smoker is present. It's also a high priority if your patient lives in a home or apartment building where nearby neighbors smoke within close proximity of your patient.

These are just 3 simple steps home-based caregivers can take to help improve patients' well-being at home. If you're interested in caring for those who are sick or terminally ill, you may want to look into receiving further education and skills with an mha online

If you're looking for additional ways to expand your knowledge-base or business, consider downloading our free white paper, Why Care Transitions Is The Next Big Thing for the Home Care Industry.  Just click the link to download.

If you're interested in learning more about our home care management software solutions, or about our Care Transitions component as a way to increase revenue, just click the button below: 

Click Here for a Free Demo

Ankota_Why Care Transitions is the Next Big Thing in Home Care_White_paper

Ankota provides software to improve the delivery of care outside the hospital, focusing on efficiency and care coordination. Ankota's primary focus is on Care Transitions for Readmission avoidance and on management of Private Duty non-medical home care. To learn more, please visit www.ankota.com or contact us.

 

 

 

Topics: Private Duty Agency Software, Aging in Place Technology, Home Care Technology, February 2017 Newsletter

3 Ways Home Care Agencies Can Help Clients Avoid Financial Scams

Posted by Jed Hammel on Dec 14, 2016 10:15:00 AM

 Constance Brinkley-Badgett is an editor and writer at Credit.com. Prior to joining us, she worked as an editor for MSN.com, senior digital producer for CNBC, and digital producer for NBC Nightly News. She also is a graduate of the International Culinary Center in New York, has worked for chefs such as April Bloomfield and Jean Georges Vongerichten, and is the founder of Crave Personal Chef Services in Austin, Texas.

road-sign-464653_640.jpgAs the American population grows older and more of its wealth becomes controlled by senior citizens, home care agencies must be able to help their clients both recognize and avoid instances of financial fraud.

Unfortunately, financial scams targeting older adults remain one of the most common forms of fraudulent criminal activity. Elderly individuals are frequent targets, due to the effects of age on memory, cognition and social participation. And while that situation can be exacerbated by a revolving door of strangers entering an elderly person’s home, it’s also an opportunity for care agencies to provide safety measures to ensure clients aren’t taken advantage of.

“As it is with any employed position, caregivers will come and go,” said Joy Loverde, author of The Complete Eldercare Planner and the upcoming Who Will Take Care Of Me When I'm Old? “Caregiver burnout is a significant industry problem with high rates of annual staff turnover — between 40 and 60% in home care agencies, according to research conducted by the Paraprofessional Healthcare Institute.”

The only steady relationship most clients have with the home care agency is with the owner of the agency and the designated care manager assigned to the case.

That’s why an extra layer of “scam security” is needed to ensure both your staff and clients are safeguarded.

Loverde suggested the following best practices for home care agencies to help their clients avoid financial scams against the elderly like those noted by the Federal Bureau of Investigation:

Safeguard Finances, Correspondence & Valuables

key-hole-1262417__340.jpgDuring the initial home visit, ask clients specific questions about their financial-management and mail-management systems.

“Ask clients: Who manages your finances and your incoming mail? Who is directly responsible for paying your bills? Importantly, the goal is to find out if clients have an existing system in place for averting financial abuse,” Loverde said.

Ascertaining such details as who is responsible for paying credit cards and other bills or who balances the checkbook can help determine not only if the client has already been a victim of fraud (like debt collection scams) and if they are still at risk.

“Experts say most people don't realize they’ve been scammed right away. It’s only later they feel something ‘wasn't right.’ Intelligent, well-read and accomplished people have succumbed to slick sales pitches, fearing exposure of the incident might bring their competence into question,” Loverde said. “Some victims choose to forget about the loss and keep it a secret.” 

Also during the initial home visit, “put the topic of valuables on the table,” Loverde said. “It is not uncommon for home care workers to be unjustly accused of stealing. Discuss with clients and family members the importance of putting away private papers, cash, and valuables in a safe place.”

Provide Documentation of Caregiver Vetting Process

“Among other questions, clients deserve to know: Why are you recommending this particular person for this job?” Loverde said. “What kind of background check did you conduct on this person?”

You can obtain forms online that will help you identify and organize the documents providing proof of a potential caregiver’s skill set. A personal care agreement, or contract between the individual who agrees to provide caregiver services and the person receiving care, can serve to protect your loved one should they need a legal advocate.

Provide Training for Designated Managers and Caregivers

Loverde suggests providing certain staff members with sensitivity training around financial scams and providing clients with written documentation of this training.

“Care managers and caregivers should be aware of how the client manages their incoming mail, unexpected visitors who pose as healthcare or home repair representatives, use of internet, and incoming telemarketing phone calls, among other scam tactics,” she said.

Determining if elder clients have already been victimized can be difficult, but Loverde recommends observing their behavior when the subject is brought up. Do they clam up? Become standoffish?  She suggests watching for other clues such as:

  • Overdue bill notices and bounced checks

  • Unusual activity in bank accounts and cash withdrawal machines

  • Withdrawals of large amounts of cash

  • Unrecognizable signatures on financial documents

  • Conflicting accounts of incidents

  • Forgetfulness regarding the whereabouts of checkbooks, bank and credit card statements

  • Frequent trips to gambling casinos

  • Recent changes in wills or the creation of a new will

  • Increased frequency of incoming telephone calls

  • Large volume of mail that promotes prizes or free trips

  • Valuables such as artwork, silverware, and jewelry going missing

By putting these measures in place, you can help ensure that clients, family members, staff and your agency are all scam-aware and, hopefully, scam-free.

If you're looking for additional ways to expand your knowledge-base or business, consider downloading our free white paper, Why Care Transitions Is The Next Big Thing for the Home Care Industry.  Just click the link to download.

If you're interested in learning more about our home care management software solutions, or about our Care Transitions component as a way to increase revenue, just click the button below: 

Click Here for a Free Demo

Ankota_Why Care Transitions is the Next Big Thing in Home Care_White_paper

Ankota provides software to improve the delivery of care outside the hospital, focusing on efficiency and care coordination. Ankota's primary focus is on Care Transitions for Readmission avoidance and on management of Private Duty non-medical home care. To learn more, please visit www.ankota.com or contact us.

 

 

 

Topics: Private Duty Agency Software, Aging in Place Technology, Home Care Technology, January 2017 Newsletter

10 Age-Related Technology Advances via the Huffington Post

Posted by Jed Hammel on Dec 7, 2016 9:21:00 AM

 

gears-1236578_640.jpgThe times, as the song goes, are a-changing.  While this axiom has been true for generations, as technology continues to develop, the times are a-changing much more rapidly than they did even just a decade ago.  One only has to look at the advances in health and age-related technology to see this increased growth in how technology affects our lives.  An article from the Huffington Post, entitled, "The 10 Ways Tech is Changing How We Age." tackles this exact topic.  Technology is evolving so rapidly that HuffPo felt the need to update the article originally posted in 2015, a mere 1 year ago.

If you are a part of the private duty home care home health, or in-home care agency industry, I strongly suggest you take a look at the full article.  It's an easy way to keep "up with the times", tech advances, and ways to differentiate your agency from your competition.  

As a start, here's their list of 10 tech changes to be aware of:

1. Talking street signs.

2. Cars that drive themselves.

3. The Doctor Will See You Now — on Skype

4. Remote Patient Monitoring

5. Online Medical Records

6. Robots as Caregivers

7. Lights, Lights and More Lights

8. Safety Monitors That Go Way Beyond Nanny-Cams

9. Homes Will Age Along With Us

10. More Apps — For Everything

What are the tech advances that currently make your work or life easier?  What other advances would be on your list?  As regular readers of this blog know, Ankota advocates for utilizing technology to help improve care, the lives of clients and patients, and to lower costs.  We provide agencies with software solutions to help manage and deliver care, but we're always interested in keeping up on the latest home care and healthcare tech available.

On a somewhat related note, one of Ankota's recent whitepapers, entitled "Selling Care Transition Services to Hospitals" is available for download and we think you'll find it useful.  Please click the link or the picture below to download.  If you're interested in scheduling an online demo of our home care or care transitions software solutions, just click this button:

Click Here for a Free Demo

Selling_Care_Transition_Services_to_Hospitals_Cover.png

Ankota provides software to improve the delivery of care outside the hospital, focusing on efficiency and care coordination. Ankota's primary focus is on Care Transitions for Readmission avoidance and on management of Private Duty non-medical home care. To learn more, please visit www.ankota.com or contact us.

Topics: Private Duty Agency Software, Home Care Best Practices, Care Transitions

11 Tips on Strokes for Home Care from WebMD

Posted by Jed Hammel on Oct 24, 2016 11:36:00 AM

WebMD pubished a useful article entitled, "Tips for a Caregivers of Someone Who's Had a Stroke," that offers a series of in-depth suggestions for how to support a loved one (or client) who has suffered a stroke.

Though the article is written from the perspective of a loved-one as the caregiver, the article provides insight that is very useful to both private-duty home care folks to educate themselves to better serve their clients, as well as a helpful informational tool to offer to your client's loved ones to involve them in the process.

I suggest that you read the entire article here, but to get the ball rolling, here is a taste of the 11 tips that WebMD suggests:

hands-216982_960_720.jpg

  • Be Informed

  • Build a Team

  • Be Ready for an Emergency

  • Watch for Depression

  • Sharpen Your Communication Skills

  • Modify Your Home

  • Encourage Him to Move

  • Organize Your Day

  • Get Your Ducks in a Row

  •  Expect Highs and Lows

  • Get Connected 

For those in the home care/home healthcare field already know, the more informed a caregiver can be, the more effective care the client receives, and the happier the client feels.  Hopefully, these tips and this article adds to all three.  What do you think of their list and the overall article?  Are there any steps you'd add to the list?  

If you're looking for additional ways to expand your knowledge-base or business, consider downloading our free white paper, Why Care Transitions Is The Next Big Thing for the Home Care Industry.  Just click the link to download.

If you're interested in learning more about our home care management software solutions, or about our Care Transitions component as a way to increase revenue, just click the button below: 

Click Here for a Free Demo

Ankota_Why Care Transitions is the Next Big Thing in Home Care_White_paper

Ankota provides software to improve the delivery of care outside the hospital, focusing on efficiency and care coordination. Ankota's primary focus is on Care Transitions for Readmission avoidance and on management of Private Duty non-medical home care. To learn more, please visit www.ankota.com or contact us.

 

 

 

Topics: Private Duty Agency Software, Aging in Place Technology, Home Care Technology

Can Your Home Care Agency Compete with Start-ups with $40M in Funding?

Posted by Jed Hammel on Sep 12, 2016 10:27:00 PM

We've shared with you several stories about well funded home care start-ups with big venture capital money.  The "big three" are Honor, Home Team, and Home Hero. If this is the first you're hearing about them, please check back with the following previous articles:

Honor Just Raised an Additional $42 Million

Next_Generation_home_care_-_Future_1.jpgOf the three, Honor seems to get the most media attention.  I think that part of this is because they're based in Silicon Valley and run by a Stanford grad who sold his previous company to Google, but of the three their funding was a measly $20 million. That's all changed now as they've added an additional $42 million in funding.  The investment is nicely summarized in this article by Business Insider.

Based on this, you should be asking two key questions: 1) What are they doing differently? and 2) How can we compete.  We'll take them one-by-one.

What are These Tech-Enabled Home Care Players Doing Differently?

Some of the things that Honor is doing differently are as follows:

  • They're catering to clients and families who use smart phones: Honestly, a lot of today's home care agencies (and possibly you) view your market as today's typical 84 year-old who doesn't have a smart phone or Internet access in their home.  Honor and these others realize that ALL of their children are smart phone users and in just a few years the baby boomers will be needing home care.

  • They're minimizing back office work: They're bringing processes like finding an available caregiver to the customer and also giving customers the chance to search for caregivers who they are likely to be compatible with.

  • In the case of Honor and Home Team, they're charging more and winning: They're giving their clients a feeling more like they're at the Ritz Carlton than and affluent families are willing to pay for it.

  • With this new funding, Honor's lead investor, Thrive is saying that it's important for Honor to "own the whole system.": They believe that they will have the technology to deliver a better customer experience, charge more and run agencies at much lower cost.

How Can You Win Against Honor and the Others?

There are a number of things that you can do to win against this very formidable new competition, as follows:

  1. Embrace Technology for Competitive Advantage: If you're still debating whether to automate your timekeeping and billing, you won't have a very long future.  Instead, you've got to be focused on engaging clients and their families in the process and minimizing back office cost.

  2. Look where the market is going: Let's face it, private pay home care is only affordable to the very wealthiest people who are likely to want the Ritz Carleton experience and be willing to pay more.  The other much bigger markets are the Medicaid and managed care world catering to the poor, the emerging ACO and bundled payment markets where hospitals and insurance companies will pay for home care for their expensive patients, and the biggest market, who are families not wealthy enough for private pay but not poor enough for Medicaid.

Bottom-Line is That You Need Next Generation Software

The next time you look for software (which should be now if the list below seems far off from where you are now) should give you the following:

  • Ability to have a mix of private pay, managed care, Medicaid, and other programs in your case mix

  • Ways to help you provide better care with fewer visits.  This will make your service affordable to more families and help you deal with the caregiver shortage

  • Apps to keep your clients and their families connected

  • Optimization of resources such as scheduling cases based on proximity to caregivers and even support models where one caregiver supports multiple clients on the same shift

  • Integration with other systems like hospitals and home health so you can be part of managed care teams addressing bundles and ACOs

Let Us Know if We Can Help!

Ankota is focused on providing the software for the next generation of home care. We support all of the above concepts and are always looking for innovative partners who are ready to innovate in their care delivery models without $40 million war chests.  If you're ready for next generation home care management, please contact us.

Also, you may want to check out our white paper, Why Care Transitions Is The Next Big Thing for the Home Care Industry If you're interested in learning more, just click the link to download.

Click Here for a Free Demo

Ankota_Why Care Transitions is the Next Big Thing in Home Care_White_paper

Ankota provides software to improve the delivery of care outside the hospital, focusing on efficiency and care coordination. Ankota's primary focus is on Care Transitions for Readmission avoidance and on management of Private Duty non-medical home care. To learn more, please visit www.ankota.com or contact us.

 

 

 

Topics: Private Duty Agency Software, Aging in Place Technology, Home Care Technology, Care Transitions, October 2016 Newsletter

4 Takeaways from a United Health Foundation Study

Posted by Jed Hammel on Jul 11, 2016 10:30:00 AM

The United Health Foundation recently published an in-depth study on the health of seniors in the U.S.  Here's the link for the entire report, but as a start, here's a quick rundown taken from the report to help whet your appetite:

"The 2016 America’s Health Rankings® Senior Report provides a comprehensive analysis of senior population health on a national and state-by-state basis across 35 measures of senior health. Now in its fourth year, it continues to serve as a resource for individuals, community leaders, policymakers, public health officials, and the media to benchmark each state’s performance on key measures ofUS-Healthcare-Scorecard-successes.png health and wellness for the senior population."

The study reveals a number of findings that some of us may find surprising, while for others, the findings may reinforce what they already experienced.  

Again, I strongly suggest reading the full report here, as there are too many key takeaways to share, but here are a few as a start:

  • Preventable Hospitalizations are Down 9%

  • Teeth Extractions in Seniors is Down 8%

  • Hip Fractures in Seniors are Down 5%

  • Home Health Care Up 18%

As you can probably surmise, health care and home care will continue to work together in the future.  

Our white paper, Why Care Transitions Is The Next Big Thing for the Home Care Industry addresses this from a bit of a different angle.  If you're interested in learning more, just click the link to download.

If you're interested in learning more about our home care management software solutions, or about our Care Transitions component as a way to increase revenue, just click the button below: 

Click Here for a Free Demo

Ankota_Why Care Transitions is the Next Big Thing in Home Care_White_paper

Ankota provides software to improve the delivery of care outside the hospital, focusing on efficiency and care coordination. Ankota's primary focus is on Care Transitions for Readmission avoidance and on management of Private Duty non-medical home care. To learn more, please visit www.ankota.com or contact us.

 

 

 

Topics: Private Duty Agency Software, Aging in Place Technology, Home Care Technology, Care Transitions

mmLearn Interview with Ken Accardi on Home Care Trends

Posted by Jed Hammel on Jun 27, 2016 1:30:00 PM

 Ken_Accardi_primary.pngAnkota Co-Founder, Ken Accardi, was recently interviewed by mmLearn.org about his thoughts on the current trends and his vision of the future of home care, healthcare, and technology.

The full interview is available via this link: "Expert Interview Series: Ken Accardi of Ankota on Home Care Software for Caregivers," but as a start, here are a few of the questions he addresses in it:

  • What are the biggest trends or headlines you're following as they relate to seniors and healthcare?

  • What are the most common health problems facing seniors who want to live at home?

  • What are some of your favorite digital tools or apps that help caregivers and patients?

  • What are the most important things seniors and their caregivers can do to help maintain health and happiness?

 

Ken covers a number of other senior-related questions as well so I encourage you to check out the full interview. If you have any questions for Ken, feel free to post them below in the comments or contact him here

Click this link to learn more about Media Shower and their Thought Leader program.

Ankota focuses on home care agencies who are looking to futureproof their businesses with capabilities like those listed above and agencies looking to position themselves to manage care transitions.  Let us know if we can help. 

As a start, you can download our white paper, Why Care Transitions Is The Next Big Thing for the Home Care Industry.  Just click the link to download.

If you're interested in learning more about our home care management software solutions, or about our Care Transitions component as a way to increase revenue, just click the button below: 

Click Here for a Free Demo

Ankota_Why Care Transitions is the Next Big Thing in Home Care_White_paper

Ankota provides software to improve the delivery of care outside the hospital, focusing on efficiency and care coordination. Ankota's primary focus is on Care Transitions for Readmission avoidance and on management of Private Duty non-medical home care. To learn more, please visit www.ankota.com or contact us.

 

 

 

Topics: Private Duty Agency Software, Aging in Place Technology, Home Care Technology, Care Transitions

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Ankota provides software to improve the delivery of care outside the hospital, focusing on efficiency and care coordination. Ankota's primary focus is on Care Transitions for Reeadmisison avoidance and on management of Private Duty non-medical home care. To learn more, please visit www.ankota.com or contact Ankota.

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