When I'm in the car, I generally flip the radio between WEEI (Boston sports talk and "The Red Sox Radio Network") and WBUR (Boston's NPR station). I love listening to a lot of the stories on NPR though I generally find their stories to be pretty far removed from my life and my work. Some of their stories seem pretty obscure and I wonder how they come up with them, but I'm sure that each story is relevant and special to someone, just like this one is to me.
In a nutshell, the Beth-Israel Deaconess Medical Center (BIDMC), a top-notch teaching hospital, was one of the over 2,000 hospitals fined for having high rates of readmissions (total fines topped $200 Million). BIDMC put an initiative in place called the Post Acute Care Transitions (PACT) program. You can listen to the story by clicking the player below, or read the full article here.
So far, the PACT program has reduced readmissions by 25%. Beyond the data the story presents, NPR did a nice job showing the perspective of family members and how they felt about their mom's care.
Another angle that the story focuses on is how readmissions are not a reflection on the quality of care inside the hospital (which at BIDMC is excellent) but is instead related to managing the care transition after discharge. This is something that home health agencies are ideally suited to address. Ankota has created a 2-minute video the presents the opportunity for managing care transitions. We also offer a free white paper on the business opportunity offered by starting a care transitions program. I hope that these will be valuable to your home care agency and to the hospitals in your area.
Ankota provides software to improve the delivery of care outside the hospital, focusing on efficiency and care coordination. Ankota's primary focus is on Care Transitions for Reeadmisison avoidance and on management of Private Duty non-medical home care. To learn more, please visit www.ankota.com or contact Ankota.