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Home Care Heroes Blog

14 Ways Your Home Care Agency Can Make a Good 1st Impression

Lolly_Daska_Ankota_Homecare_blog.jpgMy experience with Ankota has given me a chance to speak with hundreds of home care agencies, many of which are start-ups.  The advice I always give to start-up home care agencies is that the key to their success, will depend more than anything else on marketing and relationship building.  Especially with referral partners like senior living communities where residents would prefer to stay in independent living with home care support than to move to assisted living.  This has been the topic of numerous other blogs we've written, such as this one introducing Steve "the Hurricane" Weiss, entitled The 1 Thing You Need to Do to Increase Home Care Leads and Referrals.

Making a Good 1st Impression

If you're with me so far, you realize that your networking skills are critical to your success.  I recently wrote a piece called 5 Networking Tips for Home Care Professionals, and recently came across an article called How to be More Creative in Self-Introductions and First Impressions by Lolly Daskal, CEO of Lead from Within.  Here I'll give you Lolly's list of14 items, but if you read her full article, it will tell you how to be successful using these techniques.

14 Ways to Make a Good First Impression

  1. Remember their names

  2. Dress to Impressfirst-impression-264x300.jpg

  3. Speak their language

  4. Act confident

  5. Project positivity

  6. Be a problem solver

  7. Strive to inspire

  8. Be interesting

  9. Look for Common ground

  10. Seek the story

  11. Listen attentively

  12. Share a compliment

  13. Have a winning smile

  14. Be helpful

We hope that these tips will help, but again the most important thing is to get out there and network.  On a  related note, we invite you to download our free whitepaper that expresses habits of successful home care agenciesSeven Habits of Highly Effective Home Care Agencies.   

If you're interested in scheduling an online demo of our home care or care transitions software solutions, just click this button:

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Ankota provides software to improve the delivery of care outside the hospital, focusing on efficiency and care coordination. Ankota's primary focus is on Care Transitions for Readmission avoidance and on management of Private Duty non-medical home care. To learn more, please visit www.ankota.com or contact us.



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