Three important news sources have recently called for disruption in health care technology, and each of them talks specifically about the importance of technology for care at home.
Healthcare IT News
In the article Healthcare Due for Technology ‘Shake Up,’ Healhcare IT News managing editor Mike Miliard starts with a bold statement:
'Within a decade, the health and wellness business will look and feel like other consumer-oriented, technology-enabled industries,' says PwC
Mike then digs into the PWC paper Healthcare's New Entrants: Who will be the industry's Amazon.com? where PWC predicts that our currently still siloed healthcare industry will become a wide open health marketplace in what they call a “new health economy.”
Mike and PWC aren’t the only ones thinking this way. His April 14th article referenced above came just five days after Information Week’s April 9th article entitled “Healthcare in 2014: Innovate or Be Left Behind”where Richard Roth, the leader of Dignity Health’s Innovation Effort predicts that four significant trends will emerge for healthcare leaders, as follows:
- Care Delivery Will Change
- Use of Sensor Technology will Increase
- We’ll all be relying even more on Big Data, and
- There will be More Transparency
Home Care Technology Report
Closer to home for the readers of this blog (focused on the home care industry), the editor and staff of Home Care Technology Report (www.homecaretechreport.com) completed a conference in Arizona entitled Health Care in Transition. Ankota’s Nancy Muckle attended and said that the key message was that businesses need to “change or die.”
If you believe that “where there’s smoke, there bound to be fire,” then you can’t ignore the words and actions of these three key news sources in the past week.
Is Your Vision in Line with these Industry Experts?
The first question is, how compelling is your vision?
- Are you planning for 90% or more of your future business to come from the business models that you’re in today (like 60-day post acute home health episodes or non-medical home care)? If so, then the sources above are saying that you run the risk of becoming a dinosaur.
- Instead, we hope that you’re envisioning an ecosystem where the most medically challenged and expensive patients are being proactively managed and cared for so that hospitalizations can be avoided. In this world, your agency will be providing services collaboratively as a participant with payers, hospitals and primary care patient-centered-medical homes in the ecosystem. And that’s just the start. The next frontier will be effective prediction of the next members in the medically fragile community where your agency will be part of proactive outreach services and ongoing care that starts before a first expensive episode.
What are You Doing About It?
Our suggestion is to picture your home care organization as a critical player in this future healthcare ecosystem, and then ask yourself what to do to be ready. Here are a few questions to ask about your home care software and technology:
- Does my software allow me to take referrals electronically from other players in the ecosystem?
- Am I sharing electronic health records and providing visit notes, care plan progress, and other escalations to these other ecosystem members in a HIPAA compliant way?
- Do I have the basics like good scheduling software and simple billing and payroll so that my office staff can focus on exceptions and collaboration?
- Do all my care providers capture notes in real-time at the point of care using a tablet, telephony or a smart phone with GPS?
If you can’t answer yes to all of the above, make this your new technology imperative.
If you’d like a demo of Ankota’s software, we’d be happy to oblige.
Ankota provides software to improve the delivery of care outside the hospital, focusing on efficiency and care coordination. Ankota's primary focus is on Care Transitions for Reeadmisison avoidance and on management of Private Duty non-medical home care. To learn more, please visit www.ankota.com or contact Ankota.