Do you have the structure to execute on the “Dominant Vector” of your Home Care Agency?
The focus of the first posting was identifying your Home Care Agency’s “dominant vector.” What do you need to do now the dominant vector has been identified in order to be that high performance business, and create the competitive advantage that generates cash? No one needs to tell you Home Care is a highly competitive environment. Operational excellence offers the opportunity to increase quality, reliability, flexibility, speed, and customer value. This is the second of six blog posts hiliting the five characteristics that facilitate operational excellence.
Creating Operational Excellence
To achieve operational excellence owners need to take a step back and look at how is the business set up to achieve the established goals, and how is work organized and executed. This, the second characteristic, brings organization and execution to a more concrete level -
2. Establish the correct structure that creates an advantage. This requires a clearly defined operating model, which in turn needs to describe how the company is organized to execute the “dominant vector.”
The focus of this series is that high performance businesses put a premium on operational excellence. The first installment was on creating operational excellence. The link for this is http://bit.ly/cyShNI. The third installment will ask the question, do you have the understanding, drive, and alignment to out-execute Home Care Competitors?
Ankota provides software to improve the delivery of care outside the hospital. Today Ankota services home health, private duty care, DME Delivery, RT, Physical Therapy and Home Infusion organizations, and is interested in helping to efficiently manage other forms of care. To learn more, please visit www.ankota.com or contact Ankota.