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Home Care Heroes Blog

Home Care Software Geek Predicts DROID will win the Smart Phone Wars

The Home Care Software Geek posts in this blog don't talk about Home Care Nursing Software, Private Duty Telephony, DME Delivery Software, Home Infusion Care Management or the other topics we focus on regularly at Ankota.  Instead, these posts are intended to keep our readers up to date with technology trends that might be useful to your agencies, such as social media technologies, mobile devices, and what's happening from the big-boys like Microsoft, Google and Apple

There's an ongoing battle in the cell phone industry to determine the future of smart phones...  Top contenders include iPhone DROID Smart Phone(apple), DROID (google), Blackberry (RIM) and Windows Phone 7 (Microsoft).  I'm going to go out on a limb and predict that DROID (pictured at left) will win (where I define winning as having the largest share of the market - more phones than anyone else).  I'll explain why (below), but first let me take a crack at explaining why this is important:

  • Whereas today Smart Phones are generally used by business people and affluent people, the mass-market smart phone is on the way and in the next few years the phones that come free with your subscription will include smart phones.
  • Another trend is for more applications to move to Tablet PCs and most new tablet PCs are coming out with cell phone operating systems (e.g., the iPhone and iPad essentially run the same software)
  • Home Care Applications will move more and more to smart phones, and the "winner" is more likely to have applications available sooner
  • Similarly, applications will be developed for the winner and then adapted for other devices

Why do I predict this?

The "main" smart phone, used primarily by business people in the past few years has been the Blackberry.  It's what I use today and have for 4 years.  The iPhone came out almost two years ago and leapfrogged the Blackberry.  The iPhone had all kinds of apps available (games, health apps, etc.) and offered a significantly richer experience (GPS, graphics and videos, etc.) and bottom line is that it was very cool and very trendy.  More recently the DROID phones came out.  DROID (based on the "Android" operating system by google) isn't quite as intuitive as an iPhone and it isn't inexpensive (yet), nor has it targetted or embraced the business community, so there are numerous reasons on the surface that don't make it sound like the winner, but I'm going out on a limb and predicting that in three years there will be more Android phones than any other kind, here's why:

  • It's the easiest and most accessible environment for app developers
  • It's available to be licensed by multiple phone makers who will continue to compete with one another and drive the price down (ultimately to the point where it's affordable to almost everyone)
  • Apple does a great job and is incredibly successful, but they are focused on a community of people who pretty much buy into their product lines across the board (e.g., they use a mac, and an iPad and sign up for mobile me and get their cool <myname>@me.com email address).  Other than the iPod, they don't seem to try to be the solution for everyone.
  • Blackberry users will realize that what they really use is email and calendar on their smart phone, and will adopt a different phone that gives them other cool stuff too (like watching movies).  I'd expect that Blackberry will lose more business users to the iPhone than to the DROID, but ultimately they're on the decline.
  • Note that Microsoft is coming out with the Windows Phone 7, but they're coming to the party a bit late and in general they haven't fared well in the consumer market (with the exception of X-Box video games)

Pictured below are the iPhone, Windows Phone and Blackberry.

iPhone 4   Windows Phone 7   Blackberry 9700

Ankota provides software to improve the delivery of care outside the hospital.  Today Ankota services home health, private duty care, DME Delivery, RT, Physical Therapy and Home Infusion organizations, and is interested in helping to efficiently manage other forms of care.  To learn more, please visit www.ankota.com or contact Ankota.

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