Ankota's goal is to make it as easy as possible for you to do work with us. Here's what you will experience:
The Discovery Process: We meet most of our customers through our website and via referrals. When you fill out a form like "contact Ankota" we'll respond via email or phone and set up a call to learn more about your organization and your needs. If we can help, we'll outline solutions that we can provide and how we would work together.
Training and Configuration: If your needs fit one of our solutions, then we will work with you on a configuration and training plan. The time to go live varies based on the complexity of your environment and your ability to provide information (like patient/client and caregiver data).
Customization and Process Development: If your neds are unique, we may need to do some development to meet your needs such as automating your clinical notes, or customizing reports and work flows.
Support: Once you are live, Ankota provides ongoing support. The support team can also initiate the process if enhancements or additional training are needed.