About Us

Ken Accardi, MBA, CEO

Ken was born with a leg issue and couldn't walk until he was 14. The medical attention and surgeries from his childhood led to a passion for healthcare. Ken was a Chief Information Officer at GE Healthcare (NYSE:GE) and VP at Tele Atlas (sold to TomTom (AMS:TOM2)). Ken has also served as CTO for iGetBetter, MedNest, iHope Network and IkaSystems (sold to Blue Cross Blue Shield of Michigan). Ken has been a keynote speaker at numerous national conferences (Medtrade, DecisionHealth, Connected Health), and a lecturer at Harvard, MIT, Bentely, Babson College and UMass. Ken also serves as a mentor for the MassChallenge accelerator. Ken has an MBA in Entrepreneurship from Babson College, an MS in Computer Science from Virginia Tech, and a BS in Engineering from Bucknell.

Carmen Popa, CTO

Carmen is Ankota's Chief Technology Officer (CTO) and has been with the team since the start. She is an outstanding software architect and team leader who has conceptualized and evolved Ankota into the highly configurable next generation platform that it is today

Andrea Fahrenbacher, Customer Service Director and Office Manager

Andrea is the Director of Support and Office Manager. She also writes our "Tech Talk" articles that can be found in Ankota’s community page. Andrea has worked with Ankota since 2018. She started as a member of the customer support team where she "learned and make configurations in the system and quickly learned how much I enjoyed helping our customers get the most they could out of Ankota."

Joel Merle-Smith, VP of Sales

Joel is a healthcare futurist with 20+ years of IT expertise and a strong home care pedigree. He was the leading sales person for CareAnyware, which was sold to Brightree (and subsequently sold to Resmed). Prior to that, Joel and Ken worked together at ViryaNet (sold to Verisae and subsequently to Accruent). Joel focuses on building strong personal relationships with individuals and also with markets. Specifically he makes it a point to be present in the geographies served by Ankota so that community needs (often driven by state Medicaid and Managed Care programs) are anticipated and met.

Jeremy Jed Hammel, Marketing Director and Customer Success Lead

Jeremy has worked with Ankota in a number of marketing roles since 2014, including inbound and outbound initiatives, writing blogs, running our webinars, and even Customer Support. He is an avid film buff and filmmaker, and loves building community through technology.

Sharon Dodge, Director of Implementation

With her past experience in scheduling, billing, and project management, Sharon has brought a broad-based perspective to Ankota's implementation processes. Sharon has been with Ankota since 2018. She has a keen eye for detail and loves documentation. She will never turn down chocolate.

Ken Accardi, MBA, CEO

Ken, who is sometimes referred to as the "Home Care Software Geek" founded Ankota to enable the next generation of home care. Ken was previously a Chief Information Officer at GE Healthcare (NYSE:GE) and VP at Tele Atlas (sold to TomTom (AMS:TOM2)). Ken has also served as CTO for iGetBetter, MedNest, and Veritas Health Solutions (now iHope Network). Ken has been a keynote speaker at numerous national conferences (Medtrade, DecisionHealth), and a lecturer at Harvard, MIT, Bentely, Babson College and UMass. Ken also serves as a mentor for the MassChallenge accelerator. Ken has an MBA in Entrepreneurship from Babson College, an MS in Computer Science from Virginia Tech, and a BS in Engineering from Bucknell.

David Cole, CCP,

Chief Operating Officer

David is a seasoned veteran of the home care industry with over 25 years of experience. David co-founded StatChek, Inc., a pioneer in home care voice telephony, which was later acquired by Computer Outsourcing Services, Inc. (NASDAQ: COSI), today a part of Wi-Pro (NYSE:WIT). David was a part of the startup team at AccentCare, Inc., has founded and managed homecare agencies and served as the Medicare administrator for Interim Healthcare of Atlanta. He is also one of the principal developers of a novel model for post-discharge patient management.

Burgess Harrison, MBA,

Vice President Marketing & Sales

Burgess brings over 20 years of executive level experience in telehealth, communications, technology marketing and sales. A pioneer in electronic visit verification (EVV) and telephony, Burgess has spoken at NAHC conferences and has received healthcare tech industry innovation honors. Most recently he cofounded Triple Aim Technologies, the leader in remote patient monitoring with its Multi-Morbidity Engine™ technology for the post acute care market. Outside of Ankota, Burgess serves on the board of directors for Tradehome Shoes, a 109 store retail shoe chain in 21 states. He was formerly an adjunct professor at the New York College of Technology. Burgess holds an MBA from the University of New Haven.

Hamilton Temple,

Regional Sales Director

Most recently with Savii Care, Hamilton brings 20+ years of sales and marketing experience in high tech and enterprise software with the last 9 years being exclusive to the post-acute technology space having worked with providers of home health, home care, DME and Infusion. Hamilton is committed to providing unparalleled customer focus, true teamwork, leadership, delivering sales performance and increasing value for early stage and/or start up companies.

Sara Moore,

Implementation & Support Director

Sara has 10 years experience in project coordination and project management. Her last 5 years have been focused in healthcare administration specifically in Adult/Pediatric Therapy, Orthopedics, Private Duty Home Care and Skilled Nursing Facilities. Sara brings a combination of industry, administrative and technological insight to focus on implementation, documentation, and training to support our customers.

C. Shawn Johnson

Lead investor

After 15 years at State Street Global Advisors, where he served as SSgA’s investment Committee Chairman overseeing $2.1 trillion in client assets, Shawn founded Guidon Global LLC, an investment management firm.

Shawn is the lead Ankota investor and serves on the Ankota Board of Directors.