About Us



Welcome to Ankota™, where our mission is to enable the heroes who care for the elderly and disabled living at home to focus on care rather than tech.

Ankota's primary solutions are as follows

  • Home Care Management Software for Medicaid Agencies with Electronic Visit Verification (EVV)
  • Home Care Management software for Private Duty Agencies
  • Adult Day Health Care management software
  • Other solutions for organizations who care for the elderly and disabled living at home (please inquire)


Ken Accardi, MBA, CEO


Ken was born with a leg issue and couldn't walk until he was 14. The medical attention and surgeries from his childhood led to a passion for healthcare.  Ken was a Chief Information Officer at GE Healthcare (NYSE:GE) and VP at Tele Atlas (sold to TomTom (AMS:TOM2)). Ken has also served as CTO for iGetBetter, MedNest, iHope Network and IkaSystems (sold to Blue Cross Blue Shield of Michigan). Ken has been a keynote speaker at numerous national conferences (Medtrade, DecisionHealth, Connected Health), and a lecturer at Harvard, MIT, Bentely, Babson College and UMass. Ken also serves as a mentor for the MassChallenge accelerator. Ken has an MBA in Entrepreneurship from Babson College, an MS in Computer Science from Virginia Tech, and a BS in Engineering from Bucknell.

Carmen Popa, CTO


Carmen is Ankota's Chief Technology Officer (CTO) and has been with the team since the start. She is an outstanding software architect and team leader who has conceptualized and evolved Ankota into the highly configurable next generation platform that it is today



Andrea Fahrenbacher, Customer Service Director and Office Manager


Andrea is the Director of Support and Office Manager. She also writes our "Tech Talk" articles that can be found in Ankota’s community page.  Andrea has worked with Ankota since 2018. She started as a member of the customer support team where she "learned and make configurations in the system and quickly learned how much I enjoyed helping our customers get the most they could out of Ankota."

Joel Merle-Smith, VP of Sales


Joel is a healthcare futurist with 20+ years of IT expertise and a strong home care pedigree. He was the leading sales person for CareAnyware, which was sold to Brightree (and subsequently sold to Resmed). Prior to that, Joel and Ken worked together at ViryaNet (sold to Verisae and subsequently to Accruent). Joel focuses on building strong personal relationships with individuals and also with markets. Specifically he makes it a point to be present in the geographies served by Ankota so that community needs (often driven by state Medicaid and Managed Care programs) are anticipated and met.

Jeremy Jed Hammel, Marketing Director and Customer Success Lead

Jed headshot 3

Jeremy has worked with Ankota in a number of marketing roles since 2014, including inbound and outbound initiatives, writing blogs, running our webinars, and even Customer Support.  He is an avid film buff and filmmaker, and loves building community through technology.

Sharon Dodge, Director of Implementation


With her past experience in scheduling, billing, and project management, Sharon has brought a broad-based perspective to Ankota's implementation processes. Sharon has been with Ankota since 2018. She has a keen eye for detail and loves documentation. She will never turn down chocolate.