Solution Overview:
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Upload contact information for at-risk population
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Two types of monitoring plans
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Standard Plan applied to population: e.g., CHF, COPD, or
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Patient Specific Plans: Identify risk factors for each patient
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Automated Outreach:
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Automated phone calls: from your number with live human voice
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SMS Text Messages
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Call center (live person) outreach
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Manage by Exception (small percentage will present concerns)
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Risk factors identified (e.g., CHF patient with heavy congestion)
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No response from individual
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Your team follows up to mitigate the risks
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Many Emergency Department visits can be mitigated with simple intervention such as med-reminder or primary care visit
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Simple pricing:
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Fee per population member per month starting at $2.50 but lowers with volume
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Fee per phone call minute (10 cents) or text message (2.5 cents)
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