Therap vs. Ankota

Therap's website spends a lot of focus on its work for States and Governments. As an example, they have just won the contract for Kentucky EVV aggregator for both I/DD and Home Care.
Therap boasts that they have 20 state contracts across the company, detracting from their ability to service small to medium business providers.

Ankota is an emerging leader in I/DD software, focusing exclusively on providers in small to midsized businesses
Ankota strives to streamline all provider operations, including EVV, and has been acknowledged for their novel and improved approach to DayHab documentation.
Ankota is rapidly growing its solution for I/DD providers to fill the gaps left by Therap as they focus on governments

SelectHub reported that 85% of users would recommend Therap.
SelectHub reported a recurring gripe among users is the platform's clunky interface and lack of intuitive design, with some even comparing it to outdated systems
SelectHub cited a steep learning curve, cumbersome documentation and occasional Technical issues as Cons of Therap

Ankota is focused on customer-driven innovation
Ankota's approval assistant and novel DayHab documentation solution lead to improved compliance and optimized revenue cycle management
Ankota's Business Intelligence dashboards give HCBS leaders the key information they need to thrive

Therap has not published core values but takes pride in their national leadership
As listed above, despite customer gripes they have a high approval rating on sites like Capterra and G2

Ankota's Vision, Mission and Core Values are published and all derive from allowing providers to focus on care while Ankota handles the tech
Ankota has live training with dedicated project leads in addition to strong on-line videos and help
Ankota answers all support phone calls live 24x7 and resolves over 90% of issues within 2 business hours

We had strong convictions about how we wanted to run our business and Ankota was able to accommodate them. If I didn't have it, I'd resign.

Private pay nursing agency

My agency is large and even though more than 90% of visits are fine. There's still a lot to approve. With Ankota, this is super easy.

Medicaid Agency

Day Habilitation documentation is so time consuming that it detracts from service delivery. Ankota made it easy.

I/DD Agency

We needed management dashboards to improve our efficiency, compliance and financial performance and Ankota delivered.

Medicaid Agency

We have mostly Korean and Chinese clients and caregivers and we love having the app in our languages.

Georgia Agency

Ankota's system is simple and sophisticated and it has all the state specific forms we need, plus integration with all 7 payers

Virginia agency

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