Home Care Heroes Blog

John Starling

John Starling is a home care expert and marketing guru. He loves to help home care agencies increase productivity and thrive in a time of great opportunity.

Posts by John Starling

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Why Excel Spreadsheets Fall Short in Managing Adult Day Care

By | on 17, Feb 2025 |   adult day care software

Adult Day Care Centers are poised to be a critical service and a fast growing business. Some key benefits of adult day care are that it requires fewer caregivers than home care, helps to combat loneli[...]

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The Benefits of Using 3rd-Party EVV Software

By | on 17, Feb 2025 |   EVV Software

If you deliver home care services that are reimbursed by Medicaid then you need to comply with EVV. Officially, the law that instated EVV (The 21st Century Cures Act), is broader and can (should) appl[...]

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Top Electronic Visit Verification Vendors in Home Care

By | on 16, Feb 2025 |   EVV Software

Introduction Home care industry evolution demands a focus on immediate and suitable services delivery for patients. Electronic Visit Verification (EVV) systems provide agencies with crucial monitoring[...]

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Search Engine Optimization (SEO) for Home Care Agencies

By | on 24, Jun 2024 |   Private Duty Agency Software Home Care Best Practices

Put simply, Search Engine Optimization (often referred to as SEO) is the process of designing your website so that they are more likely to appear in a web search when a prospect searches for topics re[...]

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4 Ideas for Promoting Your Home Care Agency in Your Community

By | on 21, Mar 2024 |   Private Duty Agency Software Home Care Best Practices

Finding effective approaches to marketing and generating leads for your home care agency is a crucial part of your business' success. And a big part of that process should include consistent involveme[...]

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5 Ways to Build a Positive Culture at Your Home Care Agency

By | on 12, Mar 2024 |   Private Duty Agency Software Home Care Best Practices

Creating and maintaining a strong positive company culture is an important process for any business to (continually) undertake, but it is perhaps especially important when it comes to the home care in[...]

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Predicting Caregiver Success and Job Satisfaction using AI

By | on 07, Mar 2024 |   Private Duty Agency Software Home Care Best Practices

Recruiting and retaining caregivers is the biggest problem that our industry faces. Whether we're staffing caregivers for older people, or DSPs for disability services; and whether the services are at[...]

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5 Reasons Home Care Agencies Should Add Adult Day Care

By | on 29, Feb 2024 |   Private Duty Agency Software Home Care Best Practices

A trend we've been observing is that more and more of our home care agency customers also have Adult Day Care Centers. We first observed this with Kentucky Medicaid home care agencies who are required[...]

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What is Electronic Visit Verification & Nursing Industry Impacts

By | on 20, Feb 2024 |   Private Duty Agency Software Home Care Best Practices

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Home Care Software: Recruiting and Retaining Caregivers for Success

By | on 08, Feb 2024 |   Private Duty Agency Software Home Care Best Practices

Recruiting and retaining caregivers is a big key to success in the home care industry. Small agencies often struggle to grow because they lack the staff to fill cases, while larger agencies understand[...]

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Three Adult Day Care Best Practice Reminders from NADSA Chicago

By | on 06, Feb 2024 |   Private Duty Agency Software Home Care Best Practices

If you're like me, you left the NADSA conference in Chicago with renewed energy and passion for what we do in Adult Day Services. Also, if you've been attending the NADSA conferences regularly since t[...]

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Why EVV is Like Goldilocks and the Three Bears

By | on 01, Feb 2024 |   Private Duty Agency Software Home Care Best Practices

I would guess a fair amount of us remember the children's story of "Goldilocks and the Three Bears" and along with it, the notion of something being "too hot", "too cold" or "Just Right."

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