Target Market

  • HHA Exchange desires to be the EVV aggregator for state Medicaid organizations and MCOs
  • SelectHub reports that The product’s monthly subscription turns out to be expensive for new businesses, said approximately 80% of reviewers who talked about cost. Not for small to medium businesses
  • Although HHA Exchange started as software for agencies, they now focus on large government contracts
  • Ankota provides EVV software for the benefit of small to mid-sized Home Care Agencies, I/DD providers and Adult Day Servicers up to $50M in revenue
  • Ankota strives to streamline all home care operations, including EVV
  • Ankota realizes that Medicaid agencies also serve private pay and day care clients in addition to Medicaid

    Differentiation

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    The HHAeXchange website points to 15 state info centers, showing their prominence in large government work.
  • SelectHub reported that most users complain about support taking days or weeks (89%), Lags and glitches (reported by 83%) and High Costs
  • Ankota is focused on customer-driven innovation
  • Ankota's EVV approval assistant minimizes the time it takes for agencies to comply with EVV
  • Ankota's Business Intelligence dashboards give home care leaders the key information they need to thrive

    Core Values

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    HHAX has published core values that align with their large national success and focus
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    The HHA Exchange core values are commitment, confidence, compassion, and character
  • Despite listing 4 core values starting with the letter C, customer service and cost are not among them, as supported by reviews
  • Ankota's Vision, Mission and Core Values are published and all derives from allowing providers to focus on care while Ankota handles the tech
  • Ankota has live training with dedicated project leads in addition to strong on-line videos and help
  • Ankota answers all support phone calls live 24x7 and resolves over 90% of issues within 2 business hours

I couldn't do my job without Ankota

We had strong convictions about how we wanted to run our business and Ankota was able to accommodate them. If I didn't have it, I'd resign.
Private pay nursing agency

The approval assistant is awesome

My agency is large and even though more than 90% of visits are fine. There's still a lot to approve. With Ankota, this is super easy.
Medicaid Agency

We had a big idea and Ankota built it

Day Habilitation documentation is so time consuming that it detracts from service delivery. Ankota made it easy.
I/DD Agency

The Dashboards are awesome

We needed management dashboards to improve our efficiency, compliance and financial performance and Ankota delivered.
Medicaid Agency

Having the app in Korean and Chinese is key

We have mostly Korean and Chinese clients and caregivers and we love having the app in our languages.
Georgia Agency

We needed more advanced software

Ankota's system is simple and sophisticated and it has all the state specific forms we need, plus integration with all 7 payers
Virginia agency

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