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Ankota offers end-to-end solutions for managing care delivery for older or disabled people in their homes and in day facilities. Additionally, some of Ankota's solutions can be unbundled modular components for companies that have home-grown or best of breed components but need additional add on capabilities.

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    Ankota creates software for organizations that keep older and disabled people living at home. Our primary products are software for Home Care, Electronic Visit Verification, Adult Day Services, and Long Term Supports and Services (LTSS) for people with Intellectual and Developmental Disabilities. We also support other players in this ecosystem like PACE programs, Area Agencies on Aging (AAAs), Centers for Independent Living (CILs) and more

        Self-Direction and FMS in Alabama

        Self-Direction and FMS in Alabama

        In short: Participants are the employer of record in Personal Choices and the ADMH I/DD waivers; a fiscal/employer agent (Acumen for Personal Choices) runs payroll. Change ahead: A proposed Community Waiver Program amendment would cut the self-direction FMS agencies from two to one. Comment closed September 15, 2026; no effective date is published.

        Alabama self-direction at a glance

        Self-directed programsPersonal Choices (E&D, ACT, TA and SAIL waivers) and Self-Directed Services in the ID, LAH and Community Waiver Program waivers
        FMS modelFiscal/employer agent, called a Financial Management Services Agency (FMSA)
        FMS vendorsAcumen Fiscal Agent for Personal Choices. Acumen also lists the ADMH program. A second ADMH FMSA is not confirmed.
        Who is the employerThe participant or an unpaid representative, called the Employer of Record
        Can family be paidYes, with limits. Never the representative or Employer of Record. The ADMH waivers also bar legal guardians from most services.
        EVV for self-directed workersYes. Workers clock in and out on the FMSA's EVV system by app or phone.
        Budget authorityYes in Personal Choices (E&D, ACT, TA) and the ADMH waivers. Not confirmed separately for SAIL.

        Last verified against state sources: 2026-10-13.

        Which Medicaid programs in Alabama offer self-direction?

        Alabama offers Medicaid self-direction in two families of programs. The first is Personal Choices, the self-directed option inside four waivers for older adults and adults with physical disabilities. The second is Self-Directed Services inside the three waivers run by the Alabama Department of Mental Health (ADMH) for people with intellectual disabilities. In both, the participant or a representative hires and manages the workers and manages a budget.

        • Personal Choices in the Elderly and Disabled (E&D), Alabama Community Transition (ACT) and Technology Assisted (TA) waivers: serves older adults and adults with physical disabilities who are enrolled in one of those waivers. It is run by the Alabama Department of Senior Services (ADSS) under the Alabama Medicaid Agency. The participant has both employer authority and budget authority. Services that can be self-directed are personal care or personal assistance, homemaker, unskilled respite and companion.
        • Personal Choices in the State of Alabama Independent Living (SAIL) Waiver: serves adults 18 and older with specific physical disabilities who meet a nursing facility level of care. It is run by the Alabama Department of Rehabilitation Services (ADRS) under the Alabama Medicaid Agency. It follows the Personal Choices design, but we did not find a SAIL handbook that spells out employer and budget authority, so ask ADRS to confirm the details.
        • Self-Directed Services in the Intellectual Disabilities (ID) Waiver and the Living at Home (LAH) Waiver: serves people with intellectual disabilities. It is run by the ADMH Division of Developmental Disabilities under the Alabama Medicaid Agency. The participant has both employer authority and budget authority. Self-directed services in the handbook include personal care, personal care transportation, adult companion, respite, skilled nursing, and individual-directed goods and services.
        • Self-Directed Services in the Community Waiver Program (CWP): serves children and adults with intellectual disabilities in the CWP enrollment groups, in a limited set of counties. It is run by the ADMH Division of Developmental Disabilities under the Alabama Medicaid Agency. The participant has both employer authority and budget authority. Self-directed services include Personal Assistance-Home, Personal Assistance-Community, Skilled Nursing, Community Transportation, Breaks and Opportunities (respite), and Individual-Directed Goods and Services.

        Employer authority means the participant recruits, hires, schedules and supervises the workers. Budget authority means the participant also manages a set amount of money. In Personal Choices, the 2023 participant handbook sets the budget as the authorized weekly hours times 4.43 times the waiver rate, less a 15 percent fee for counseling and the FMSA. At least 75 percent of the authorized hours must go to employee services. In the ADMH waivers, the Employer of Record sets pay within state wage ranges, and savings from paying below the maximum rate go into a savings account held by the FMSA, capped at $10,000. A Self-Directed Liaison in each ADMH regional office helps with enrollment and budgeting, as described on ADMH's Self-Directed Services page.

        Who handles financial management services (FMS) in Alabama?

        Alabama uses a fiscal/employer agent model in every self-directed program. The state calls the organization a Financial Management Services Agency (FMSA). The FMSA runs payroll and taxes, while the participant or an unpaid representative stays the legal employer, called the Employer of Record. Acumen Fiscal Agent is the one contracted FMSA for Personal Choices, so those participants do not pick among vendors.

        A fiscal/employer agent handles the paperwork side of being an employer. It enrolls the workers, processes their time, pays them and files the employer taxes on the employer's behalf. In the ADMH waivers the Employer of Record signs IRS Form 2678 to appoint the FMSA as agent.

        • Legal employer: the participant, or an unpaid representative, is the Employer of Record in Personal Choices and in the ADMH waivers. In Personal Choices a representative is required when the participant is a minor or has a court-appointed guardian.
        • Personal Choices (ADSS and SAIL): Acumen Fiscal Agent. An ADSS notice says Acumen pays for services performed on or after December 23, 2023, and the prior vendor paid for services through December 22, 2023. Using the FMSA is mandatory. Acumen's Alabama page lists the SAIL program separately from ADSS Personal Choices.
        • ADMH waivers (ID, LAH and CWP): Acumen's Alabama page lists ADMH as one of its three Alabama programs. The ADMH participant handbooks describe a choice between two FMSAs. We did not find a current state list that names the FMSAs under contract with ADMH today, so we cannot confirm whether a second FMSA still serves participants. Ask ADMH at ADMH-DDD.Questions@mh.alabama.gov.
        • Changing FMSA in the ADMH waivers: an ADMH transfer process sheet says an Employer of Record can transfer only at the start of a quarter and only once a year, with paperwork due at least 60 days ahead.

        Pay rules in the ADMH handbooks tell Employers of Record to pay at least $7.25 an hour, including to paid family, and time and a half for hours over 40 a week unless the worker lives with the participant.

        Who can be a paid caregiver under self-direction in Alabama?

        Participants can hire family and friends in every Alabama self-directed program, with limits. The person who acts as the unpaid representative or Employer of Record can never also be the paid worker. The ADMH waivers add more limits: legal guardians are barred from most paid services, and the ID and LAH waivers also bar the participant's spouse, parent or child.

        Important: These rules come from participant handbooks dated 2020 (ID and LAH), 2022 (CWP) and 2023 (Personal Choices). Newer versions may exist, and a proposed CWP change on paying relatives is described below. Confirm the current rule with ADSS or ADMH before relying on it.

        • Personal Choices: family and friends may be hired. The participant's representative may not be paid for that role and may not be hired to provide services. We did not find an explicit rule on whether a spouse, a legal guardian or the parent of a minor can be a paid worker. Ask ADSS at ALPersonalChoices@ADSS.Alabama.gov or 1-800-243-5463.
        • ID and LAH waivers: relatives may be paid for self-directed personal care. Legal guardians and legally responsible individuals may not. The worker also cannot be the Employer of Record or the participant's spouse, parent or child. This comes from the handbook updated in November 2020.
        • Community Waiver Program: relatives can be paid for most self-directed services. Legal guardians cannot, except for Community Transportation. A relative who lives with the participant can be paid for Personal Assistance-Home only if the participant is 21 or older, and the units are capped at 50 percent of the usual maximum. This comes from the CWP handbook of September 2022.
        • SAIL: we did not find a SAIL handbook with its own paid family rules. Ask ADRS or the participant's case manager.

        We did not find a published weekly hour cap for self-directed workers in Alabama. The ADMH handbooks address overtime instead: hours over 40 a week are paid at time and a half unless the worker lives with the participant.

        Does EVV apply to self-directed workers in Alabama?

        Yes. Electronic visit verification (EVV) applies to self-directed workers in Alabama, and they use the FMSA's EVV system. In Personal Choices, workers clock in and out through Acumen's DCI mobile app, web portal or phone line, and pay requires the participant or Employer of Record to verify the visit. In the ADMH waivers, workers clock in and out with a phone app or a call-in line.

        • Personal Choices (ADSS): an ADSS notice says workers must clock in and out electronically and that no paper timesheets are accepted for time after June 1, 2024. Payment requires the client or Employer of Record to verify the visit in the system. Corrections must be made within 60 calendar days to be considered for payment.
        • Personal Choices in SAIL: ADRS told self-directing SAIL participants in a memo revised October 3, 2024 that EVV use is required to stay in the waiver, and pointed them to Acumen's EVV training.
        • ID and LAH waivers: ADMH's EVV page says self-directed workers clock in and out with a phone app, or with a call-in (IVR) line if the app cannot be used. A worker with no phone can call from the participant's home phone. ADMH phased this in from November 2020.
        • Community Waiver Program: the handbook says EVV is required for some CWP services and that the Employer of Record approves EVV time records before they go to the FMSA for payment.
        • After an FMSA change: the new FMSA trains the Employer of Record on its own EVV system, and time is reported through that system from the first day of the quarter.

        Three points could not be confirmed. We did not find a published EVV exemption for live-in self-directed caregivers in any Alabama program. We did not find an ADMH rule that pay is denied when a shift is not recorded in EVV. ADMH says only that following the EVV training avoids delays in staff payment. We also did not find a state source that names the EVV system ADMH self-directed workers use today. For Personal Choices, ask ADSS. For the ADMH waivers, ask ADMH at ADMH-DDD.Questions@mh.alabama.gov.

        What is changing next for self-direction in Alabama?

        Alabama Medicaid has proposed a Community Waiver Program amendment that would cut the number of contracted self-direction FMSAs from two to one. Public comment closed on September 15, 2026. No effective date has been published and the notice names no vendor, so this is a proposal and not a final change.

        The notice on the ADMH site is dated August 15, 2026. We did not find a statement that the amendment has been approved, which FMSA would remain, or whether the same reduction would apply to the ID and LAH waivers. If it becomes final, participants who use the FMSA that does not remain would need to move, so Employers of Record should watch for notices from ADMH.

        A second item concerns paid family in the Community Waiver Program. A CWP amendment noticed in September 2025 proposed letting relatives, including legally liable relatives, and legal guardians be paid for self-directed personal assistance and community transportation, as long as they are qualified and are not the participant's representative or Employer of Record. The comment period ended on October 12, 2025. We could not confirm that these terms were approved, so the handbook limits described above are the rules to follow until ADMH says otherwise.

        One change is already in effect. Since October 1, 2026, E&D Personal Choices participants no longer receive up to 10 percent of the monthly budget as a cash allowance. The ADSS policy notice says the same funds are reached through approved Goods and Services requests paid by the program's purchasing process, with no cut to the budget.

        Get notified when Alabama self-direction rules change

        Leave your email and we will let you know when Alabama changes its self-direction program, FMS vendors or rules. No newsletter, only changes for this state.

        Who to ask about self-direction in Alabama

        Questions about self-direction in Alabama are best put to the state. Start with Alabama Department of Senior Services, Personal Choices. Published contact: Personal Choices (ADSS): ALPersonalChoices@ADSS.Alabama.gov, 1-800-243-5463. ADMH I/DD self-directed services: ADMH-DDD.Questions@mh.alabama.gov.

        Alabama self-direction sources

        Related reading

        Page history

        • October 13, 2026: Page rewritten and checked against state sources.

        This page is a reference, not legal advice. State rules change, so confirm details with the state before you act on them.

        Ankota provides software for FMS organizations and agencies that support self-direction. If you would like to talk through your program, contact Ankota or read more about Ankota's self-direction and FMS software.

        Alabama

        Questions about EVV?

        EVV is still to be implemented in most of the states with different guidelines and regulations. We’re keeping up with the updates related to EVV implementation and if there is something we haven’t included, please share with us. To learn how ankota can help in ensuring compliance, please get in touch with us.

        Alabama self-direction questions

        Who is the FMS vendor for self-direction in Alabama?

        Acumen Fiscal Agent is the Financial Management Services Agency (FMSA) for Personal Choices, including the SAIL waiver. Acumen's Alabama page also lists the ADMH program. The ADMH handbooks describe a choice of two FMSAs, but we did not find a current state list naming them, so ask ADMH which agencies are under contract today.

        Who is the employer in Alabama participant direction?

        The participant, or an unpaid representative, is the legal employer and is called the Employer of Record. The fiscal intermediary (the FMSA) handles payroll and taxes as the employer's agent but does not employ the workers. In the ADMH waivers the Employer of Record signs IRS Form 2678 to appoint the FMSA.

        Can a family member be paid as a caregiver under Personal Choices in Alabama?

        Yes. The Personal Choices handbook says family and friends may be hired. The participant's representative cannot be paid for that role and cannot be hired to provide services.

        Can a spouse be paid as a caregiver under Alabama self-direction?

        In the ID and LAH waivers, no. The handbook says the worker cannot be the participant's spouse, parent or child. In Personal Choices we did not find an explicit rule on spouses, so confirm with ADSS at ALPersonalChoices@ADSS.Alabama.gov before assuming a spouse can be paid.

        Can a parent or legal guardian be paid in Alabama's ADMH waivers?

        In the ID and LAH waivers, a parent, a legal guardian or a legally responsible individual cannot be the paid worker. In the Community Waiver Program, legal guardians cannot be paid except for Community Transportation, and a relative who lives with the participant can be paid for Personal Assistance-Home only if the participant is 21 or older, with units capped at 50 percent of the usual maximum. A 2025 proposal to loosen the CWP rules was not confirmed as approved.

        Does EVV apply to self-directed workers in Alabama?

        Yes. Personal Choices workers clock in and out through Acumen's DCI app, web portal or phone line, and paper timesheets are not accepted for time after June 1, 2024. ADMH self-directed workers clock in and out with a phone app or a call-in line. We did not find a published exemption for live-in caregivers.

        Does a Personal Choices worker get paid if the visit is not verified?

        Payment requires the client or Employer of Record to verify the visit in the EVV system. Corrections must be made within 60 calendar days to be considered for payment. For the ADMH waivers we did not find a rule that pay is denied without EVV, only that following the training avoids payment delays.

        Is Alabama changing its fiscal/employer agents for consumer direction?

        A change is proposed but not final. A Community Waiver Program amendment would cut the contracted self-direction FMSAs from two to one. Public comment closed on September 15, 2026, and no effective date or vendor has been published.

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