TL;DR: Most EVV demos show you the clean path - a caregiver clocks in, the visit completes, the record submits. What they don't show you is what happens when GPS doesn't match, a caregiver forgets to...

TL;DR

Home care payroll isn't "just payroll." The right software has to translate real-world care delivery into accurate pay - handling overtime and blended rates, travel time, shift differentials,...

TL;DR

If you searched "self-directed financial management software" looking for a Medicaid self-direction platform - not a personal budgeting app - you're in the right place. Self-direction FMS...

TL;DR

Adult day care software typically comes in three pricing models - per participant/month, per user/month, or per facility/location. The right model depends on how your center grows:...

TL;DR

Most EVV feature pages recycle the same buzzwords - GPS, scheduling, billing, reporting. But the features that actually determine whether your agency runs smoothly are the ones that prevent...

TL;DR: The Medicare GUIDE program is reimbursing non-medical home care for the first time ever — and your agency doesn't need to be Medicare-certified to participate. By partnering with an enrolled...

TL;DR

Home care software pricing typically depends on volume (active clients/visits), users/staff, locations, and modules (scheduling, EVV, billing, payroll, portals, integrations). The “cheapest”...

TL;DR

Adult day care is growing fast, but most centers describe themselves the same way: "safe, social, meals, and activities." That's not differentiation - that's table stakes. This article breaks...

TL;DR

Medicaid waiver billing breaks down when scheduling, authorizations, documentation, and EVV operate as separate systems. Most claim denials are caused upstream, long before a claim is...

TL;DR

The caregiver crisis is real, structural, and accelerating. Yes, inefficiency and administrative burden make things worse, but the core problem is demographic math. Within the next decade,...

TL;DR: While often viewed merely as payroll processors, Self-Direction Fiscal Intermediaries (FIs) act as the critical governance hub that makes participant-directed care viable. As these programs...

Every publicly funded service industry follows a familiar pattern over time.

In disability services, we often ask ourselves: "Is this person making progress?" But progress toward what, exactly? And how do we know when someone has truly achieved independence in a skill or goal?

When a Direct Support Professional helps someone learn to take the bus independently, that's not a "visit"—it's a coaching session. When five participants spend an afternoon cooking together, that's...

AI doesn't do the caring. It clears the path for it.

What Home Care Leaders Need to Know About Managing Millennials, Gen Z, and Baby Boomers in Elderly Care

As a home care leader attending the recent Home Care Association of America (HCAOA) conference,...

The Home Care Association of America (HCAOA) Annual Conference in Dallas brought together agency leaders, innovators, and advocates all focused on one mission: strengthening home-based care for older...

The math is brutal. As America’s baby boomers begin turning 80, the need for home care is about to explode. Millions of older adults will want—and deserve—to live independently at home. But the...

Employee turnover is one of the most pressing issues in homecare and disability services. In a recent episode of Vision: The Podcast for Leaders and Forward Thinkers in the Care Industry, Chris...

The management of caregivers plays a central role in making sure quality home care services are provided. The Electronic Visit Verification (EVV) caregiver management software is one of the critical...

Introduction

Direct Support Professionals (DSPs) perform a key role in supporting individuals with disabilities. Correct time management for DSP staff is essential to deliver quality services and...

Electronic Visit Verification (EVV) has become an essential tool for home healthcare agencies, ensuring compliance with Medicaid regulations, preventing fraud, and enhancing patient care. With...

If you ask a home care agency owner what are the things that they focus on the most, they'll generally tell you the following:

1. Recruiting and Retaining Great Caregivers, and
2. Growing by providing...

Introduction

We fully believe that the Adult Day Care business, where older (or disabled) people can come for the day, will be one of the fastest growing business models in America and actually...

Timekeeping in the home care industry plays an essential role because it ensures that clients are receiving their care, simplifies billing and payroll, minimizes fraud and ensures compliance....

Adult Day Care Centers are poised to be a critical service and a fast growing business. Some key benefits of adult day care are that it requires fewer caregivers than home care, helps to combat...

If you deliver home care services that are reimbursed by Medicaid then you need to comply with EVV. Officially, the law that instated EVV (The 21st Century Cures Act), is broader and can (should)...

A lot of home care agencies start with a single person becoming a great caregiver for a family member or neighbor. Then people come to know what great care the person is receiving and the caregiver...

Introduction

What does a home care agency do? Well that's easy... They provide caregivers who go to the homes of older (or disabled) people to look after their safety, hygiene, nutrition, and...

Introduction

Home care industry evolution demands a focus on immediate and suitable services delivery for patients. Electronic Visit Verification (EVV) systems provide agencies with crucial...

Direct Support Professionals (DSPs) provide essential supportive services for people with disabilities to achieve meaningful lives. Their job responsibilities move past primary help because they...

Introduction

I had the privilege to work on a project sponsored by the state of California that strives to better measure the outcomes of service delivery to people experiencing Intellectual and/or...

One thing that I'm proud of is that when we meet with disability service agencies, we often receive the complement that we're "the first home care software vendor they've met who actually understands...

Electronic Visit Verification (EVV) is a vital component governing home healthcare and personal care service administration. Regulations regarding accurate caregiver visit tracking create an urgent...

Day Habilitation programs, or DayHab for short, are very important services for people with intellectual and developmental disabilities (I/DD). These programs help people build life skills and offer...

There are elderly and disabled persons who require attended care during the day, and adult daycare centers play a crucial role in providing this service. There is always high coordination and...

Here's something we hear from adult day center operators all the time: they got into this business to serve seniors and families, not to chase down Medicaid reimbursements. But if you're still...

Long-Term Support and Services (LTSS) are critical for offering care and support to those with a chronic illness through disability or aging. Consequently, when these services are demanded, there is...

Introduction

Developmental disabilities and mental health conditions are two distinct categories of conditions that impact individuals in profound ways. While they can occasionally overlap, they are...

Custom technology for mobile devices has greatly changed the healthcare systems, particularly in using home care services under Medicaid. These mobile apps enhance efficiency, functionality...

Running a homecare agency is rewarding, but managing billing can be overwhelming. Between the paperwork, coding errors, and delayed payments, the billing process can eat up valuable time and...

Running a home care agency means juggling many tasks, and billing is one of the most crucial but complex. Whether you’re new to home care billing or already have experience, there are always tips and...

Introduction

Goal tracking and strategy management are integral components of disability services. These practices empower individuals with disabilities to achieve greater independence, improve their...

Introduction

According to the Committee for Medicare and Medicaid Services (CMS), Home and Community Based Services (HCBS) are a variety of medical and social services that help people with...

With the Home Care Industry Facing High Turnover, How Can Agencies Improve Recruitment?

The home care industry is booming and creating jobs faster than any other industry in America. In a recent report by the Bureau of Labor and statistics, over 21,000 jobs were added in July alone. The...

Today, Electronic Visit Verification (EVV) is crucial for ensuring compliance, improving transparency, and reducing fraud in home care. It’s a technology that verifies visit details, including the...

Missouri’s EVV requirements are rigorous, and staying compliant can feel like navigating a maze. Recently, MyDSS released a memo titled “Electronic Visit Verification (EVV) Best Practices and System...

A few months back, I had a memorable conversation with Nedi, the director of a New Jersey disability services provider. She shared her vision of a mission-driven approach beyond simply meeting the...

Retention has always remained a problem in the home care industry. In 2023, employee turnover among post-acute care providers surged to 77.1%, according to Activated Insights' Benchmarking Report,...

After the 21st Century Cures Act was passed Electronic Visit Verification (EVV) software became essential for home care providers. EVV systems validate care delivery, helping agencies meet compliance...

Home Care agency owners always share with me how difficult it was to schedule before they put our home care software in place. Some software makes agencies schedule month-by-month or even...

Exploring Alternative EVV Software Solutions

Introduction

Electronic Visit Verification (EVV) is a requirement for many healthcare providers. It ensures that services like home health, personal care,...

Let’s face it, recruiting good caregivers isn’t easy, and if you’re running a home care agency, you know the pressure. Finding people who can meet the job’s demands, while staying on top of...

According to the Home Care Pulse (now called Activated Insights) survey, the turnover in caregiving jobs is over 60% every year and over 50% of those caregivers leave in their first 90 days. This...

To find the best EVV software for your home care or disability services agency, you should 1) Make sure that they're compatible with your aggregators, 2) Get a demo where you look for ease of use AND...

Introduction

The demand for home care services is on the rise. As the population ages and the preference for aging in place grows, home care agencies are seeking innovative solutions to enhance their...

Introduction

Home care software is a specialized tool that streamlines and enhances the management of home care services for older adults and individuals with disabilities. There are an estimated 53...

In the home care industry, finding and retaining qualified caregivers is essential for ensuring the delivery of high-quality care to clients and for growing your home care agency. One way to improve...

Effective senior care requires meticulous attention to detail, especially when it comes to documenting care activities and client health status. Senior Care Notes Management software is an essential...

Accurate documentation is an important part of any successful agency. Senior care notes management software has revolutionized the way caregivers, nurses, and administrators handle patient records,...

Put simply, Search Engine Optimization (often referred to as SEO) is the process of designing your website so that they are more likely to appear in a web search when a prospect searches for topics...

What is CRM?

Electronic Visit Verification (EVV) leverages advanced technology to ensure that patients receive the in-home care services they require. This system captures data via a mobile app or voice...

The home care industry is experiencing a surge in demand. The US Bureau of Labor and Statistics predicts a staggering 22% growth in caregiver jobs over the next 10 years. This translates to a...

In the realm of healthcare and support services, understanding and meeting the unique needs of individuals with Intellectual and Developmental Disabilities (IDD) is paramount. Integral to this effort...

Electronic Visit Verification (EVV) software is an indispensable tool for home care agencies looking to streamline operations, enhance accountability, and improve the quality of care provided to...

As the demand for adult day care services continues to grow, providers are increasingly turning to technology to streamline operations, enhance communication, and improve the quality of care for...

In the bustling world of homecare, every minute counts. Using the right homecare software for the needs of your specific agency can help you save time and allow you to focus on providing care for...

When managing an adult day care center, efficiency, accuracy, and compliance are of utmost importance. One way to help with that is through the use of an Electronic Charting software system....

When it comes to managing a disability services program, delivering comprehensive care and support to individuals with disabilities requires a sophisticated approach that addresses your program's...

Consumer Directed Services (CDS), also known as "self-directed services" or "participant-directed services," empower individuals to have greater control and decision-making authority over their own...

Managing an adult day care facility is a rewarding endeavor, but is not a simple task, (or even a series of simple tasks,) it requires a lot of time, energy, and effort to bring it all together to...

Are you looking for the best home care software to fit your specific agency's needs?  Are you seeking to streamline your operations, enhance client care, and optimize your agency's efficiency? With a...

Adult day care facilities provide a vital resource for older adults and individuals with disabilities. This type of care offers a safe and supportive environment where folks can socialize, engage in...

Home care conferences and similar industry-related events can present unique opportunities for folks in the home care industry to enhance their knowledge base, network with peers, and to stay updated...

Home care software serves as a comprehensive solution for managing a number of vital pieces of home care agencies' operations -- Including scheduling, billing, client care, compliance, and beyond.

Finding, nurturing, and managing leads through the marketing and sales process is a vital, though sometimes overlooked, part of a home care agency's success. A lot of CRM's have similar features and...

The ultimate goal of creating, posting, or offering informational content online, from a marketing perspective, is to create assets that teach and engage your audience, build your brand, nurture...

Starting a home care agency and providing care to seniors and folks with disabilities is a noble and rewarding endeavor to be sure. There is a lot of good to be done, strong revenue generating...

Starting a home care agency can simultaneously be an exciting and challenging endeavor. Timing, available resources, experience, outside help, and any number of factors beyond your control often make...

Utilizing a variety of marketing strategies can help home care agencies feel confident that they are doing as much as the are able to generate leads. One potentially powerful approach to marketing...

Finding effective approaches to marketing and generating leads for your home care agency is a crucial part of your business' success. And a big part of that process should include consistent...

Creating and maintaining a strong positive company culture is an important process for any business to (continually) undertake, but it is perhaps especially important when it comes to the home care...

Recruiting and retaining caregivers is the biggest problem that our industry faces. Whether we're staffing caregivers for older people, or DSPs for disability services; and whether the services are...

A trend we've been observing is that more and more of our home care agency customers also have Adult Day Care Centers. We first observed this with Kentucky Medicaid home care agencies who are...

Recruiting and retaining caregivers is a big key to success in the home care industry. Small agencies often struggle to grow because they lack the staff to fill cases, while larger agencies...

If you're like me, you left the NADSA conference in Chicago with renewed energy and passion for what we do in Adult Day Services. Also, if you've been attending the NADSA conferences regularly since...

I would guess a fair amount of us remember the children's story of "Goldilocks and the Three Bears" and along with it, the notion of something being "too hot", "too cold" or "Just Right."

Loneliness and Social Isolation have huge negative health consequences and the problem is of Epic Proportion among older adults and people with disabilities.  Your caregivers can change this simply by...

(For more on growing your agency, please check out our free "Home Care Growth Best Practices" resource.)

Home healthcare agencies nationwide are being mandated to implement Electronic Visit Verification (EVV). This article explains how to get it done, whether or not your Home Health Electronic Medical...

When you're ready to start your agency, sign up for the Home Care Agency Launch Kit for free (for a limited time)

One of the industry experts I learn from every time we speak is Ginny Kenyon, principal at Kenyon Home Care Consulting. Ginny helps open home care agencies and has given Ankota great inputs on our...

What do you predict for the future of home care?

Here's another blog entry from Kristy (who works on the Ankota technical support team) on ways to fix technical issues when updating Care Plans and Authorizations before they can happen: 

I feel it's fair to say that most folks don't generally look forward to calling technical support for an issue they're having with a product or service they use...maybe it's just me, but I feel that...

Our home care agency websites are important communication and marketing tools for our agencies. They give us a chance to share our stories, explain why we started our agencies, tell our potential...

Living in social isolation has been a tough adjustment for most of us in this unprecedented time of the COVID-19 pandemic. Another way of looking at the situation is that we're all living in a home...