Today's post is inspired by a post from Ginny Kenyon's blog entitled 5 Ingredients That Make Your Blog More Delicious authored by guest-blogger Scott Sider. I love a lot of things about this article. First, as recently as 3 or 4 years ago we used to talk about the need for a blog and even the need for a web site for your home care agency. The fact that this blog is about improving your blog is great news. It shows that most of you are on board and "in the conversation." I also like the food analogy about making your blog "delicious." The author is from a writing company called Novo Writing, and it shows in the creativity of the post.
Kaiser Health News reports that Oregon's new Coordinated Care Organizations are already making an impact on ER visits and lowering total costs for the state's costliest patients, also know as "Frequent Flyers" who visit ERs frequently and result in a large share of admissions. While still very early in the program, the program will run for five years and attempt to prove that providing more proactive help to patients will improve their health while simultaneously reducing the number of ER visits and lowering overall costs.
I saw a great article today on LinkedIn that I wanted to share. The original article is entitled "The One Thing Successful People Never Do" and as always I'd encourage you to read the full article there. In a nutshell, the one thing that successful people never do is that they never give up. As children, we were all told that "If at first you don't succeed, try try again" and this article proves how important that is.
One of the most rewarding parts of my job is providing technical support to home care customers. This morning I got a note from a customer who thanked me for setting up their holiday payments in the system. Prior to coming on board with Ankota, they had to calculate their holiday billing and pay rates manually and he was genuinely excited to see it happen automatically. Moreover, he took the time to email our support group to thank us. The next time he needs support, guess what, he'll get great service.