Walk a Mile: What Home Care Agencies Miss About Families
TL;DR
When a family calls a home care agency, it is almost never a planned decision. It is a crisis, and the person on the other end of the line is scared, exhausted, and carrying more than they will...
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The $26 Billion Problem Hospitals Can't Solve Alone And Why Home Care Is the Answer
TL;DR
Almost every home care agency says they "help reduce hospital readmissions." Almost none of them can explain what that actually means or why hospitals should care.
This article breaks down the...
Why Scammers Are Coming for Your Clients - and What You Can Do
TL;DR
Scams targeting older adults have become a full-blown industry - organized, data-driven, and increasingly powered by AI. The FTC estimates Americans lost between $31 billion and $195 billion to...
How Home Care Agencies Can Add Paid Care Management
TL;DR
Most home care agencies only enter the picture when a family is already in crisis and ready for 20-plus hours of care per week. That leaves months or years of earlier engagement on the table -...
Medicare GUIDE: The Private Pay Strategy You're Overlooking
TL;DR
Most private duty home care agencies look at the Medicare GUIDE program's reimbursement and walk away. That's the wrong math. The agencies approaching $1 million in GUIDE-related revenue aren't...
Home Care Payroll Software: Features, Compliance & EVV Checklist
TL;DR
Home care payroll isn't "just payroll." The right software has to translate real-world care delivery into accurate pay - handling overtime and blended rates, travel time, shift differentials,...
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