In disability services, we often ask ourselves: "Is this person making progress?" But progress toward what, exactly? And how do we know when someone has truly achieved independence in a skill or goal?
When a Direct Support Professional helps someone learn to take the bus independently, that's not a "visit"—it's a coaching session. When five participants spend an afternoon cooking together, that's n[...]
Introduction Direct Support Professionals (DSPs) perform a key role in supporting individuals with disabilities. Correct time management for DSP staff is essential to deliver quality services and main[...]
Introduction I had the privilege to work on a project sponsored by the state of California that strives to better measure the outcomes of service delivery to people experiencing Intellectual and/or De[...]
One thing that I'm proud of is that when we meet with disability service agencies, we often receive the complement that we're "the first home care software vendor they've met who actually understands [...]
Day Habilitation programs, or DayHab for short, are very important services for people with intellectual and developmental disabilities (I/DD). These programs help people build life skills and offer a[...]
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