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Ankota: Ushering in the Next Generation of Homecare Blog

Improve Elder Care: Patients are Happier when their Doctor Sits Down

Posted by Ken Accardi on Apr 29, 2010 8:22:00 AM

I live very close to Babson College, the school where I earned my MBA. The close proximity gives me a chance to participate in certain campus activities.  Although I don't go very often, I especially like to volunteer for their Coaching for Leadership and Teamwork Program (CLTP).  This program gives undergraduate students an opportunity to get feedback from professionals who observe them as they discuss case studies in a small group and give a 1 minute "job talk" (where they share a personal elevator speech explaining why you should hire them).  I enjoy giving feedback to the students, but also enjoy hearing the feedback that other mentors provide.  Being a technology geek, I tend to focus on the substance and the content, such as what ideas they contributed and whether they helped bring the group to concensus.  The last time I participated (about a month ago), several of the mentors working with me seemed to give most of their feedback about body language, along the lines of "I like how she leaned in when others were speaking", or, "he didn't make enough eye contact with his team members, but he smiled a few times".  So sorry for the long introduction, but this experience raised my awareness of the importance of body language, and especially the impact of body language as a part of patient care.

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Topics: Elderly Care, Home Care Best Practices, Home Healthcare Delivery Management

Home Care Featured in the WSJ: But not in the Best Light

Posted by Ken Accardi on Apr 28, 2010 12:34:00 PM

Monday's Wall Street Journal featured a prominent article about home care, but it wasn't the story we would have hoped for.  Instead of focusing on the opportunity for home care to increase patient satisfaction, lower costs as compared to hospital and nursing home stays, reduce the risk of infection, free up hospital beds, and create jobs, the Journal instead shared a story about how reimbursement incentives have influenced the delivery of care.

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Topics: Elderly Care, Health Care Reform

Doctors can Save Lives by Learning a Lesson from Home Care

Posted by Ken Accardi on Apr 28, 2010 6:47:00 AM

One of the key successes in home care is following checklists.  Home Health Aide Software Telephony software puts the checklist of care activities right on the phone so that care givers know just what to do to care for a client.  But can simple checklists save lives?  A new book, The Checklist Manifesto - How to Get Things Right, by Dr. Atul Gawande gives us a clear answer that YES, checklists can make a significant difference in patient outcomes and the quality of care.

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Topics: Recommended Reading, Home Health Aide Software, Home Care Best Practices, Health Care Reform, thought leadership, Checklists

Generate Home Care Referrals for Free

Posted by Ken Accardi on Apr 26, 2010 8:15:00 AM

Having attended several recent home care trade-shows for Private Duty (NPDA and NAHC Private Duty), and for Home Health Care (e.g., NAHC in LA), I've tried to participate in the education sessions as much as possible so that I can learn what our industry is learning.  Not surprisingly, a large number of the sessions are dedicated to marketing and sales, and teaching you ways to close more business for your agencies.  So when my CEO passed along an article about Generating Referrals for Free to my sales team, I immediately wanted to share it with our readers.  The article came from American Express Open Small Business site and is entitled "11 Free Ways to Generate Referrals".  Here's a link.

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Topics: Home Care Industry, Home Healthcare Delivery Management, NPDA, NAHC, New York State HCP

Avoiding Infection is a Great Reason to Opt for Home Care

Posted by Ken Accardi on Apr 23, 2010 11:09:00 AM

There are many great reasons to choose home care rather than care in a hospital or other multi-patient facility.  Of course, the number one reason is for the comfort of home, and to be surrounded by the people and surroundings that you love.  Another reason is the growing population of seniors putting stress on available beds, doctors and nurses.  In today's post, however, we share a few scary facts about the risk of infection.

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Topics: Elderly Care, Home Care Best Practices, thought leadership

Remembering Names can help grow your Home Care Business

Posted by Ken Accardi on Apr 21, 2010 11:31:00 AM

If you're like me, you probably find the title of this post both obvious and frustrating.  You know that you like people to address you by name when you're buying something, but often when you meet someone, their name escapes you instantly.  Many of our readers are selling home care services to referral sources or private duty care services directly to clients and their family members.

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Topics: Elderly Care, Home Care Best Practices

Woohoo! Home Healthcare In A Crisis!

Posted by Will Hicklen on Apr 15, 2010 5:49:00 PM

Or: The double edged sword of health care reform

Or: What should YOU-the Home Care Provider (HHC, PD, DME, RT, Infusion ...)-do RIGHT NOW to improve your business.

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Topics: Home Care Industry, Private Duty Agency Software, Home Care Best Practices, Health Care Reform, Care Coordination, thought leadership, Home Care Technology, Home Care Mobile Solutions, Will Hicklen, Home Care Scheduling Software

The Magic of Maple Syrup for Preventing Cancer and Diabetes

Posted by Ken Accardi on Apr 7, 2010 2:13:00 PM

The vision for this blog was not to talk about the home care software that we make, but rather to share information of interest to the broader home care, hospice, private duty care and general elder care community.  It's especially rewarding when readers ask us to cover a topic of interest to them or to let them share their expertise with our readers.  Today's post comes from one of our readers, Sandy Harris, who is an expert on nutrition for Diabetes and writes for the blog at http://www.diabeticsnacks.org/.

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Topics: Elderly Care, Home Care Best Practices, thought leadership

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About Ankota

Ankota provides software to improve the delivery of care outside the hospital, focusing on efficiency and care coordination. Ankota's primary focus is on Care Transitions for Reeadmisison avoidance and on management of Private Duty non-medical home care. To learn more, please visit www.ankota.com or contact Ankota.

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