One thing you have to realize in sales is that Nobody wants to buy what your service. Instead, people want to solve their problem.So the questions isn't what you are offering, instead it's what does a[...]
Handling multiple visits for the same client on the same day is a common but challenging situation in home care billing. It can cause claim denials and delays if not managed properly, especially now t[...]
The caregiving workforce is aging, and the next generation of talent is emerging. But this isn’t just any new cohort of workers—this is Gen Zalpha, a combination of Gen Z (born ~1997-2012) and the ris[...]
Employee turnover is one of the most pressing issues in homecare and disability services. In a recent episode of Vision: The Podcast for Leaders and Forward Thinkers in the Care Industry, Chris Magleb[...]
The management of caregivers plays a central role in making sure quality home care services are provided. The Electronic Visit Verification (EVV) caregiver management software is one of the critical t[...]
Introduction Direct Support Professionals (DSPs) perform a key role in supporting individuals with disabilities. Correct time management for DSP staff is essential to deliver quality services and main[...]
A lot of home care agencies start with a single person becoming a great caregiver for a family member or neighbor. Then people come to know what great care the person is receiving and the caregiver is[...]
Introduction What does a home care agency do? Well that's easy... They provide caregivers who go to the homes of older (or disabled) people to look after their safety, hygiene, nutrition, and cleanlin[...]
Direct Support Professionals (DSPs) provide essential supportive services for people with disabilities to achieve meaningful lives. Their job responsibilities move past primary help because they devel[...]
Introduction I had the privilege to work on a project sponsored by the state of California that strives to better measure the outcomes of service delivery to people experiencing Intellectual and/or De[...]
One thing that I'm proud of is that when we meet with disability service agencies, we often receive the complement that we're "the first home care software vendor they've met who actually understands [...]
Day Habilitation programs, or DayHab for short, are very important services for people with intellectual and developmental disabilities (I/DD). These programs help people build life skills and offer a[...]
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