Home Care Heroes Blog

Top Questions for Consumers Choosing a Home Care Agency

patient-3793490_1280A blog post from A Place for Mom, called "Tips for Choosing Home Care Aides" is intended to be consumer-focused, but I feel presents a number of important points and questions that any home care agency should be prepared to, and comfortably answer.
Choosing a home care agency or aide can be a stressful process for consumers, as we all know. So being able to be as prepared to help them through the process not only helps them but can help you to grow your business.
I suggest that you read the entire article here, but as a way to get the ball rolling, here are just 5 of the extensive list of questions that the article poses:
  • How long has this agency been providing home care services?
  • Is the agency Medicare certified?
  • Is the agency licensed by the state?
  • Can the agency explain what Medicare or insurance will cover and what the client must pay? The agency should have an established track record and be able to provide references.
  • What range of home care services does the agency provide?
There are a number of other questions that the article poses, but the above list was just a start. Take a look at the article and let us know what you think. Any questions you'd add or remove?  If so, why?   Please feel free to post your thoughts and experiences in the comments section.
Also, as I tend to ask each week, if you have suggestions for topics or areas of interest to be covered in our blog, please reach out and let us know!

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