EVV, which stands for Electronic Visit Verification, is an important topic for all home care agencies in 2019 and 2020. Legislation in the 21st Century Cures Act mandated that all home care agencies receiving reimbursement need to prove "electronically" that their visits were completed in accordance with what was claimed.
EVV Best Practices for Home Care Agencies
- Voice Telephony: Caregivers dial-in via the client's home phone. "Caller-ID" is used to verify that the caregiver was at the client's home.
- Mobile App: Caregivers clock in via a mobile application that compares the GPS coordinates from the caregivers phone with the latitude and longitude of the client's home.
- FOB: When the client doesn't have a home phone and the caregiver doesn't have a smart phone, a third alternative is a FOB device that is secured in the client's home. FOBs come in different shapes and sizes but they are able to generate a unique code once each minute. The caregiver gets a unique code from the FOB device at the time of their arrival and departure and the home care software verifies the times accordingly. Here's a picture of a FOB:
Preview of EVV Best Practices
Ankota provides software to improve the delivery of care outside the hospital, focusing on efficiency and care coordination. Ankota's primary focus is on Care Transitions for Readmission avoidance and on management of Private Duty non-medical home care. To learn more, please visit www.ankota.com or contact us.