- Caregivers aren’t paid from their home to their first visit of the day or from their last visit of the day back to their home. This is generally considered to be their “commute” and not reimbursable
- Travel “between” visits is generally reimbursed to the caregiver. Some agencies pay the caregiver for their travel time. Others pay for their travel miles, and some pay for both travel time and travel miles.
- In most cases travel miles aren’t billable
- Many agencies don’t pay for travel between visit if there is a large amount of elapsed time between the visits (in many cases an hour or more). This is considered by those agencies to be a “second commute.” A typical case would be a caregiver who starts the day with a client (e.g., services them from 7:00 AM to 10:00 AM) and then goes back at the end of the clients day (e.g., from 4:30 PM to 6:00 PM).
Check with the Labor Council in Your Area to Make Sure That You are Compliant
In some cases, the reimbursement to caregivers for their travel is a matter of agency policy, but there have been cases where caregivers have escalated gaps in travel reimbursement to their labor boards, so make sure to be compliant.
Working with Your Software Vendor for Travel Charging and Reimbursement
Ankota provides software to improve the delivery of care outside the hospital, focusing on efficiency and care coordination. Ankota's primary focus is on Care Transitions for Readmission avoidance and on management of Private Duty non-medical home care. To learn more, please visit www.ankota.com or contact us.