Solutions

Ankota offers end-to-end solutions for managing care delivery for older or disabled people in their homes and in day facilities. Additionally, some of Ankota's solutions can be unbundled modular components for companies that have home-grown or best of breed components but need additional add on capabilities.

    Resources

    Home Care, Day Services and Disability Services will continue to be among the most important industries wordwide for the next 2 to 3 decades. The resources provided here are designed to help you learn and grow. Thanks for being home care heroes and day service stars

      About Us

      Ankota creates software for organizations that keep older and disabled people living at home. Our primary products are software for Home Care, Electronic Visit Verification, Adult Day Services, and Long Term Supports and Services (LTSS) for people with Intellectual, Development Disabilities. We also support other players in this ecosystem like PACE programs, Area Agencies on Aging (AAAs), Centers for Independent Living (CILs) and more

          Blog Details

          Assisted Living – Being Mortal Chapter 4 – Home Care Online Book Club

          The following article is part of our online book club series that kicked off with this article here, entitled, "Announcing Ankota's Online Home Care Book Club." Click the link to start from the beginning. 

          Being Mortal - Atul GawandeIn writing about Chapter 2 and Chapter 3 of Atul Gawande’s Being Mortal I came away with the feeling that neither chapter’s title was appropriate, but chapter 4 got it pretty much right with the title of “Assistance.” If you’ve happened upon this article and would like to go back to the beginning of the Being Mortal book club series, click here. 

          The home care industry generally serves societies richest and poorest people. The rich prefer staying in the comforts of their own homes and they can afford care. By contrast, the poorer members of society who are eligible for Medicaid are offered home care because it’s more affordable for the state to provide a few hours of care a day than it is to move someone into a nursing home.  In middle class families, the norm is for aging loved ones to move in with their adult children (most frequently with their daughters) when they become unable to care for themselves.

          Chapter 4 of Being Mortal tells two stories in parallel. The first is the story of Lou and his daughter Shelley who took in her dad after her mom died and after he experienced some falls. The other story was of an uneducated 21-year-old named Keren Wilson who had a child, was going through a divorce and then suffered a near fatal car accident but then went on to become a Stanford Professor and to invent the Assisted Living Facility in the 1980s.

          Lou knew one thing – that he didn’t want to be in a nursing home surrounded by overmedicated people confined to beds and wheelchairs. As we learned in chapter 3, the nursing home concept arose as a means of delivery safety but at the expense of autonomy. His daughter Shelley took Lou in and tried very hard to provide good care for him while also raising her own kids and working. By any measure, she did a great job and Lou was ultimately able to experience a life that he enjoyed. He met some friends who he played cribbage with and Shelley’s dog because a great companion.

          Flash over to Keren Wilson. Keren’s mom experienced a debilitating stroke at the young age of 55 and was miserable in nursing homes, inspiring her daughter to try something new. Keren created an assisted living facility with 114 units and built the model in a way that would provide residents with autonomy. If they wanted to stay up all night and sleep the day away, or to drink alcohol that was fine. She received a lot of scrutiny for the model but even though she exited the business in 2000, she believes to this day that it’s a great mode. The chapter goes on to explain how assisted living grew as the largest category of elderly living, but in a lot of cases the facilities that called themselves assisted living were either repainted wings of nursing homes or on the other extreme they were just apartments that didn’t provide the necessary supportive services that the elderly people needed.

          In the end, the chapter concludes that as individuals we value autonomy, but for the people we’re responsible for we value safety more. Lou did pretty well with Shelley for quite a long time, but his falls became more frequent and she became less and less able to care for him. He ultimately reluctantly moved to assisted living and finally to a nursing home. The author asked Shelley why she wouldn’t leave him in assisted living where he had made a friend to play cribbage with and go to services, but Shelley chose safety over autonomy.

          Questions to contemplate

          • Is there a way that we can remember this lesson when our times come (or better yet before) so that we can talk to our kids and tell them that we value quality of life and autonomy over safety?
          • What can we teach our caregivers about the value of autonomy in the lives of the people they provide care for? One example in the chapter is that when helping with dressing, we should encourage caregivers to let their clients do as much of the dressing as they can on their own (despite it being less efficient).
           

          And if you'd like to learn more about managing a Home Care business, please download Ankota's free e-Book by clicking the link below:

          "Home Care 101" - Free eBook

          Ankota provides software to improve the delivery of care outside the hospital, focusing on efficiency and care coordination. Ankota's primary focus is on Care Transitions for Readmission avoidance and on management of Private Duty non-medical home care. To learn more, please visit www.ankota.com or contact us.

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          Ken Accardi
          May 21, 2019

          Ken is the founder and CEO of Ankota, a company that helps any organization that helps older or disabled people live independently in their home of choice. Having grown up with a disability and a passion for healthcare, this is Ken's mission

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          Ken Accardi
          May 21, 2019
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