Electronic Visit Verification (EVV) in Missouri

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Electronic Visit Verification (EVV) in Missouri

Missouri Medicaid has chosen the provider choice model allowing each home care agency to choose the agency management system that will best service their needs. Late in 2019, they announced that providers will need to communicate EVV information to an aggregator for which an RFP process is underway. Claims will continue to need to be sent to EMOMED. In addition to the federal EVV attribution, Missouri is also requiring providers to include completed care plan items along with their EVV data. Some of the other challenges in Missouri are that there is no rounding of visit duration. Instead you can only bill complete units, but you can accrue additional minutes and bill additional units once 15 minutes are accrued.Missouri's chosen aggregator for this is Sandanta, which Ankota has had experience working with in the past. 

Ankota has extensive experience with Missouri Medicaid providers. For a free EVV consultation, click here

Here’s the Missouri Medicaid EVV page.


The official Medicaid contact for Missouri is as follows:


Mr. Todd Richardson
MO HealthNet Division
Missouri Department of Social Services
615 Howerton Court, PO Box 6500
Jefferson City, MO 65102

Questions about EVV?

EVV is still to be implemented in most of the states with different guidelines and regulations. We’re keeping up with the updates related to EVV implementation and if there is something we haven’t included, please share with us. To learn how ankota can help in ensuring compliance, please get in touch with us.

More Help with EVV

What is EVV?

Watch the short video below for a super quick introduction to Electronic Visit Verification (EVV). In a nutshell, EVV requires that home care caregivers login "electronically" to prove the time and location of their home care visit. For home care agencies that provide home care services reimbursed by the government (e.g., Medicaid) EVV is required by law.

What is required to comply with EVV?

The requirements for EVV are part of a law called the 21st Century Cures Act. A compliant EVV system must capture the following. 

  • The client receiving the service
  • The type of service (e.g., Personal Care Service with code T1019)
  • What caregiver provided the service. This information is used to make sure that no caregiver is working on multiple visits at the same time.
  • The exact start time and end time.
  • The location (usually captured via GPS but there are other methods).

In order to comply, you should sign up with an EVV vendor like Ankota. Click here to Contact Us.

Why are the EVV requirements different in each state?

The two biggest public health insurance programs in the US are Medicare (which provides health insurance ror elderly and disabled individuals) and Medicaid (which provides health and social care services to the poor.  Both of these programs are overseen by the US government's Committee for Medicare and Medicaid Services (CMS).

While Medicare is a national program that is administered at the federal level. Medicaid is administered at the state level, giving each state the ability to tailor its services to the needs of its citizens. This is why it's important to know the specific rules and implementation approach chosen by the state. 

How should I choose an EVV Vendor?

As important as EVV is, it is only one aspect of managing your home care agency. You should consider your EVV vendor to be a partner in the journey of your home care agency. 

The following is a recommended list of criteria that you may consider when choosing your EVV vendor:

  • Is the software easy to use, especially for my caregivers?
  • Does the vendor provide training and support when I need it, or do they expect me to "do it myself?"
  • Can the software bill all my payers and enable me to comply with EVV in the state?
  • Does the system provide reports and dashboards to help me optimize my business and grow?

Thank you for reviewing this. Here at Ankota, we're very thankful for the opportunity to partner with fantastic home care agencies. To Contact Us, press Here.

How can I learn more about EVV?

If you need to learn more, consider visiting our EVV "Essential Guide." You can access it on the web or on YouTube.

If we can help you with EVV or any other aspects of your home care software, please Contact Us to that we can help.

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