Electronic Visit Verification (EVV) in Missouri
Missouri Medicaid has chosen the provider choice model allowing each home care agency to choose the agency management system that will best service their needs. The chosen aggregator is Sandata. At the present time claims continue to be sent to the state Medicaid group (EMOMED) or to the Management Care Organization (MCO) that authorized the care. It is anticipated that at a future date that policy will change and the aggregator will forward claims for accepted visits to EMOMED or the appropriate Managed Care Organization (MCO).
Missouri EVV Compliant and Certified Software from Ankota
Ankota has great EVV software
In addition to the federally required EVV attribution, Missouri requires providers to include completed care plan (task) items along with their EVV data.
Missouri EVV Tips and Tricks
Missouri has a number of other challenging requirements related to their Medicaid billing and EVV submissions. For example, whereas most states round visits to the nearest 15 minutes, Missouri requires you to round down and only submit for completed 15 minute units of care. Along with this, however, they allow you to submit "accrued minutes" so if for example a caregiver works 3 hours and 56 minutes today you can only submit for 3 hours and 45 minutes (15 completed units) but you can hold onto the additional 11 minutes worked, and if for example the caregiver works 4 hours and 8 minutes tomorrow, you can combine the 11 unbillable minutes for today with 4 of the 8 extra minutes for tomorrow and bill an additional unit (then you can back the remining for minutes for tomorrow). These are the types of processes that Ankota automates for you, making Ankota the ideal choice for Missouri.
There are also EVV specific challenges. For example, the care providers in Missouri are identified by their Family Care Safety Registry (ID), and many how care providers have multiple Medicaid provider IDs. So you need to make suer that your software vendor knows how to overcome all of these Missouri-specific hurdles.
Best Missouri EVV Software - The Ankota Difference
As you can tell, Ankota has extensive experience with Missouri Medicaid providers. For a free EVV consultation, click here
Missouri EVV State Information Page and Contact
Here’s the Missouri Medicaid EVV page.

The official Medicaid contact for Missouri is as follows:
Mr. Todd Richardson
MO HealthNet Division
Missouri Department of Social Services
615 Howerton Court, PO Box 6500
Jefferson City, MO 65102
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Questions about EVV?
EVV is still to be implemented in most of the states with different guidelines and regulations. We’re keeping up with the updates related to EVV implementation and if there is something we haven’t included, please share with us. To learn how ankota can help in ensuring compliance, please get in touch with us.
More Help with EVV
What is EVV?
Watch the short video below for a super quick introduction to Electronic Visit Verification (EVV). In a nutshell, EVV requires that home care caregivers login "electronically" to prove the time and location of their home care visit. For home care agencies that provide home care services reimbursed by the government (e.g., Medicaid) EVV is required by law.
What is required to comply with EVV?
The requirements for EVV are part of a law called the 21st Century Cures Act. A compliant EVV system must capture the following.
- The client receiving the service
- The type of service (e.g., Personal Care Service with code T1019)
- What caregiver provided the service. This information is used to make sure that no caregiver is working on multiple visits at the same time.
- The exact start time and end time.
- The location (usually captured via GPS but there are other methods).
In order to comply, you should sign up with an EVV vendor like Ankota. Click here to Contact Us.
Why are the EVV requirements different in each state?
The two biggest public health insurance programs in the US are Medicare (which provides health insurance ror elderly and disabled individuals) and Medicaid (which provides health and social care services to the poor. Both of these programs are overseen by the US government's Committee for Medicare and Medicaid Services (CMS).
While Medicare is a national program that is administered at the federal level. Medicaid is administered at the state level, giving each state the ability to tailor its services to the needs of its citizens. This is why it's important to know the specific rules and implementation approach chosen by the state.
How should I choose an EVV Vendor?
As important as EVV is, it is only one aspect of managing your home care agency. You should consider your EVV vendor to be a partner in the journey of your home care agency.
The following is a recommended list of criteria that you may consider when choosing your EVV vendor:
- Is the software easy to use, especially for my caregivers?
- Does the vendor provide training and support when I need it, or do they expect me to "do it myself?"
- Can the software bill all my payers and enable me to comply with EVV in the state?
- Does the system provide reports and dashboards to help me optimize my business and grow?
Thank you for reviewing this. Here at Ankota, we're very thankful for the opportunity to partner with fantastic home care agencies. To Contact Us, press Here.
How can I learn more about EVV?
If you need to learn more, consider visiting our EVV "Essential Guide." You can access it on the web or on YouTube.
If we can help you with EVV or any other aspects of your home care software, please Contact Us to that we can help.
