Electronic Visit Verification (EVV) in West Virginia

Click for the Ultimate Guide to EVV

Electronic Visit Verification (EVV) in West Virginia

West Virginia Medicaid has the Open Vendor Model meaning that the state is providing a solution but providers are also able to choose an alternate solution such as Ankota. We have a link to the state’s EVV page below but it doesn’t say who the state provider is. Provider EVV best practices dictate that you should evaluate the state offering and at least one other vendor such as Ankota. For a free EVV consultation, click here.

Here’s the West Virginia Medicaid EVV page.

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The official Medicaid contact for West Virginia is as follows:

West-Virginia

Ms. Cynthia E. Beane
West Virginia Department of Health and Human Resources
Bureau for Medical Services
350 Capitol Street, Room 251
Charleston, WV 25301

Questions about EVV?

EVV is still to be implemented in most of the states with different guidelines and regulations. We’re keeping up with the updates related to EVV implementation and if there is something we haven’t included, please share with us. To learn how ankota can help in ensuring compliance, please get in touch with us.

More Help with EVV

What is EVV?

Watch the short video below for a super quick introduction to Electronic Visit Verification (EVV). In a nutshell, EVV requires that home care caregivers login "electronically" to prove the time and location of their home care visit. For home care agencies that provide home care services reimbursed by the government (e.g., Medicaid) EVV is required by law.

What is required to comply with EVV?

The requirements for EVV are part of a law called the 21st Century Cures Act. A compliant EVV system must capture the following. 

  • The client receiving the service
  • The type of service (e.g., Personal Care Service with code T1019)
  • What caregiver provided the service. This information is used to make sure that no caregiver is working on multiple visits at the same time.
  • The exact start time and end time.
  • The location (usually captured via GPS but there are other methods).

In order to comply, you should sign up with an EVV vendor like Ankota. Click here to Contact Us.

Why are the EVV requirements different in each state?

The two biggest public health insurance programs in the US are Medicare (which provides health insurance ror elderly and disabled individuals) and Medicaid (which provides health and social care services to the poor.  Both of these programs are overseen by the US government's Committee for Medicare and Medicaid Services (CMS).

While Medicare is a national program that is administered at the federal level. Medicaid is administered at the state level, giving each state the ability to tailor its services to the needs of its citizens. This is why it's important to know the specific rules and implementation approach chosen by the state. 

How should I choose an EVV Vendor?

As important as EVV is, it is only one aspect of managing your home care agency. You should consider your EVV vendor to be a partner in the journey of your home care agency. 

The following is a recommended list of criteria that you may consider when choosing your EVV vendor:

  • Is the software easy to use, especially for my caregivers?
  • Does the vendor provide training and support when I need it, or do they expect me to "do it myself?"
  • Can the software bill all my payers and enable me to comply with EVV in the state?
  • Does the system provide reports and dashboards to help me optimize my business and grow?

Thank you for reviewing this. Here at Ankota, we're very thankful for the opportunity to partner with fantastic home care agencies. To Contact Us, press Here.

How can I learn more about EVV?

If you need to learn more, consider visiting our EVV "Essential Guide." You can access it on the web or on YouTube.

If we can help you with EVV or any other aspects of your home care software, please Contact Us to that we can help.

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