Posted by Ken Accardi on Thu, Sep 09, 2010 @ 07:35 AM
My friend Barbara Bix from the Massachusetts Technology Leadership Council (www.masstlc.org) was able to attend a
session on the future of mobility sponsored by MassTLC and featuring John Donovan, the Chief Technology Officer for AT&T. We're in an exciting time of "disruptive technology" (learn about disruptive technology here and by video here) with respect to mobile applications running on phones. Due to the availability and improved affordability of wireless data to cell phone a whole consumer industry has been born for "mobile apps", led primarily by the iPhone and the Droid phone. The importance of this for home care is that the consumer market will drive down the prices for phones and data plans and will rapidly improve the user interfaces for these mobile apps; and will thus pave the way for rich home care applications to move to cell phones. Here's Barbara's article:
Mobilization: 4 trends to watch
By Barbara Bix

This morning John Donovan,
AT&T’s CTO, spoke to the Mass Technology Leadership Council about four trends that will shape the future. For each trend, Mr. Donovan described the trend, illustrated it with some examples, and provided data on how fast the trend was accelerating. Here are my notes.
Always on networking
“Always on networking” has shortened the distance from intent to action. Now, that people can get information immediately and effortlessly, consumption of applications has exploded. An increase in WIFI connections has also caused consumption to increase since people can now access the network from more places.
As application consumption has increased, network demand has soared. Mr. Donovan pointed to people addicted to watching the stock market as examples. In the past, due to delay and access issues, there were limits to the information they could consume. Now that they can get updates immediately, they check the market at every opportunity.
Similarly, as an outdoor enthusiast, he checks the weather constantly. Moreover, because he can, he checks the weather in each of the places his family members live. His parents, on the other hand, could only get weather reports for the next day on the nightly news–and not until 20 minutes into the program.
To give us a sense of the growth rate, Mr. Donovan said that the range of error in AT&T’s demand forecasts now exceeds their total activity 3 years ago. Nevertheless, he noted that the pace of growth, while still strong, is now slowing.
Video
Mr. Donovan sees video as the next frontier. Now, rather than

“talk to me” it’s “show me”. Asynchronous communication enabled people to time shift work. Video allows you to place shift work.
Demand for video is growing so large, we’ll need to find new ways to carry more data on the network. The number of YouTube videos doubled in the last six months.
Software
A common language drives integration. IP and interoperability caused network growth to explode.
Application Program Interfaces (APIs) can eliminate the silos of voice, wireless, and Internet data because they now speak the same language. The availability of standards has caused the pace of development to accelerate. What IPs did for network growth, APIs now do for consumption.
The Cloud

The shift from the cloud to the network is an emerging trend. Today, people have duplicate systems on their cell phones, PCs, etc. Moreover, each of these devices has its own processor, power cord, etc.
We’re wasting a lot of storage and too much processing power goes unused. The situation is even worse at the enterprise level.
Standards will enable device independence and will increase efficiency. Intelligence will move from the device to the network.
We’ll be able to put computing power and storage in the cloud. Availability, search, redundancy, and latency will all improve.
The network will manage storage, security, consumer applications, business applications, and personas. You’ll no longer need both a home and work device. Content and applications will adapt to users’ needs rather than the other way around.
What's Next?
Mr. Donovan said the innovation he personally would most want to see is integrated medical monitoring. Now, there are apps to report weight, blood pressure reading, sleep restlessness etc.; but they are all point applications. He wants his clinician to see an integrated report.
His response was timely. MassTLC will present Emerging Technologies for the Silver Tsunami: Aging in Place through the use of Integrated Technology on the morning of September 23.
Click here to learn more or attend.

Barbara Bix is a fantastic B2B marketing professional with great credentials such as a Wharton MBA, but she really excels becuase of her ability to take a customer view. Learn more at www.bbmarketingplus.com
Ankota provides software to improve the delivery of care outside the hospital. Today Ankota services home health, private duty care, DME Delivery, RT, Physical Therapy and Home Infusion organizations, and is interested in helping to efficiently manage other forms of care. To learn more, please visit www.ankota.com or contact Ankota.
Posted by Will Hicklen on Tue, Sep 07, 2010 @ 12:00 PM
Home Health and Private Duty agencies might share this with their clients or repost on their own web sites.
Caring for an elderly parent consumes tremendous time and effort and is often an emotional and financial drain. No matter how devoted they are, family members have limited time and proximity is often a challenge.
Here are some helpful ideas from CNN Money magazine, “4 Tips for Caring for Mom and Dad,” and ways to manage family communications from Ankota. Additional resources are listed below.

It is estimated that 7 million Americans care for an elderly relative from a distance. 48% of them have to use sick or vacation days, and 38% report that they have to stop or reduce their savings during this time, according to the National Alliance for Caregiving (NAC). The same study reports that long-distance caregivers spend an average of $8700 per year providing support, roughly twice as much as nearby relatives.
CNN Money Tips:
1) Know Mom’s Needs. Things to look out for: “You’re looking for significant changes from normal patterns,” says Donna Wagner, a gerontology professor at Towson University.
2) Create a DIY Plan. Identify local friends or family who can help, and put together a checklist . Local grocery delivery might be useful, for example.
3) Get Low-Cost Help.
4) Bring on a Professional.
More on getting help or hiring a professional: Personal Care or “Private Duty” Aids range from $15-30/hour and are ideal for helping with things like cooking, housekeeping, baths, and so on. Nurses can be hired through Private Duty and Home Health care companies in your area for those who need medical care.
For more comprehensive help, a geriatric care manager can be hired. You might check out Caring For Your Parents by Elinor Ginzler of AARP. Ginzler’s article The Cost of Caregiving on AARP’s website is also an excellent resource.
Ankota Tip About Caregiver-to-Family Communications:
In focus groups sponsored by Ankota, a recurring frustration among family members is the inconsistency of communications from caregivers to family members. This should not be left only to phone calls and the bill should not be a primary means of communication. Family members should insist on regular electronic updates. Technology like Ankota’s FamilyConnect ensures secure and consistent, proactive communications that leverage text messaging and email, and provide a family portal.
By staying informed and on top of things, family members can alleviate some of the stress that comes along with caring for an aging parent.
Resources:
FamilyConnect from Ankota automates repetitive communications between caregivers and family members. All home health and private duty agencies should use some form of communicating like this.
Informal Caregiving by and for Older Adults by Donna Wagner, Professor of Gerentology and Health Sciences, Towson University, Towson, Maryland.
Lotsa Helping Hands is a free, private, web-based community that can also help organize family and friends.
The Cost of Caregiving an article by Elinor Ginzler on AARP’s web site
Caring for Your Parents a book written by Elinor Ginzler
Learn more about using checklists in these two recent Ankota articles: The Checklist Manifesto and Checklists Improve Quality of Care
BeClose Simple, unobtrusive home monitoring provides real-time, remote activity monitoring in the home.
Posted by Ken Accardi on Tue, Sep 07, 2010 @ 08:11 AM
We often blog about "Aging in Place Technologies" and the reason is that we beleive that these technologies represent an opportunity for home care companies to do two things: 1) keep abreast of what's available (and often marketed direct to consumers and their families) and 2) Look for ways to grow your businesses with this technology. As an example, two weeks ago we did a blog post entitled Wired Homes for Tracking the Elderly: A private Duty Differentiator that you can read here. That post talked about home monitoring solutions that families are considering in lieu of private duty care, but then outlined a way that you can in fact grow your business by embracing the technology.
Today we bring you an update from Laurie Orlov, who is an expert consultant in all matters related to aging in place. She publishes a blog at http://ageinplacetech.com. Below is a sample of her research and writing with information to connect you to her site.
Aging in Place Technology Watch August Newsletter
by Laurie Orlov
August was a bonanza of buzz, buzz, buzz. Usually August is a snoozer (and a slow news month) in the business world, what
with vacations and organizational regrouping. But beginning with the August 3 Intel-GE Joint Venture announcement that fueled hope and speculation about accelerating intentions, more activity and media tracked right behind. During August, Great Call announced a new Jitterbug medication reminder service, Healthsense received a round of investment led by Radius Ventures, a $1.3 billion M-Health market sizing got Qualcomm and AT&T excited. Or maybe that that was 'mHealth' -- Best Buy (re)surfaced with health-related stuff in stores. Within the general what's-it-all-mean confusion, more press followed last month's NY Times series -- this time NPR offered up a series on aging and technology as well. Never one to shut up, I offered my own 'bah humbug' assessment of the assessment.
Alzheimer's hype, hope, oops...reality. Speaking of saturated media coverage, August was a month in which the unsuspecting might actually think an Alzheimer's revolution was at hand. Following July's news of amending (expanding) criteria as to what consitutes the disease, next came identification of biomarkers as possible early warning indicators. But stay cautious about remedies and prevention: see yesterday's NY Times published the NIH jury and Duke 'meta' study -- a study of all previously published studies about what's proven and what's not. The short answer about the various prevention and remedies studied to date -- the answer: NOT PROVEN. Implication? New criteria potentially broadens the population beyond the current 5 million, diagnosis is potentially going to be at an earlier age, and nothing has been proven to work at staving off or curing the disease. To me, this signals an opportunity to create or re-purpose smarter GPS and geo-fencing apps (not just technologies) to prevent wandering, not just find those who are lost -- and while we're at it, let's see some studies that prove which ones work best and under what conditions. We're going to need them.
And how long before the iPad solves everything? Ah well, sigh, I guess it will be just a bit longer, judging from the Nielsen study noting that only 15% of iPad buyers are over age 56. I bet that even those (no demographics to prove) are not that much over, either. And will the smart phone be the remote monitoring and fall detection device of choice, meaning all others rest? Not in the near term -- seniors aren't buying or using them either. So for all those who ask about this -- I doubt it. Remember, Apple doesn't even want admit to marketing to baby boomers!. And carriers express interest and even dabble a bit here and there, but invest little or nothing in marketing. So in the meantime, keep on keeping on with solutions for the foreseeable future. When there's a big change, you can read it on this site early and often.
And for those who might be running around here and there like I will be in the fall -- look on the left side of the website at http://www.ageinplacetech.com for a list of events.

For any of you who are interested in aging in place technologies and who will be in the Boston area on September 23rd, Ankota helped organize a great event featuring Laurie. You can learn more and sign up at http://silvertsunami.eventbrite.com/.
Ankota provides software to improve the delivery of care outside the hospital. Today Ankota services home health, private duty care, DME Delivery, RT, Physical Therapy and Home Infusion organizations, and is interested in helping to efficiently manage other forms of care. To learn more, please visit www.ankota.com or contact Ankota.
Posted by Will Hicklen on Tue, Aug 24, 2010 @ 02:09 PM

I saw a thought provoking piece about elder mediation and home care, posted on LinkedIn this morning by Rob McClenehan of Right At Home. If you are a member of LinkedIn, you can read his post here, and perhaps also join the Home Health & Hospice Group.

The topic of elder mediation is probably most relevant to our Home Health Care and Private Duty customers, but our Infusion, Respiratory Therapy and Rehab customers might also find it useful. If you are one of these companies, take a look and consider what role elder mediation might play in the future of your clients.
Rob referenced an article called Elder Mediation by Angel Carl, which you can read here on Right At Home’s blog. Right At Home credits an article by Georgia Daniels of Mediate.com. Ms. Daniels is a family mediator and author in Pasadena, CA. From Right At Home’s blog, the article begins:
Eldercare mediation is a growing field that will increase in prominence as the number of elders increases. As parents age, conflicts can erupt between parents and their children over living situations, driving, or the need for more help with daily activities. In addition, conflicts may spring up between siblings about their parents’ aging, such as when it is time for more in-home care, assisted living, or which sibling is responsible for what aspects of a parent’s care. Mediation can also address more complex issues such as estate planning and inheritance or health care choices, and may be used to develop alternatives to conservatorship. Mediation offers an opportunity to explore options and develop the best plan possible for the elder and family. More…
The Role of Home Health and Private Duty Providers
After you have a good plan that the parties support--and a good mediator will help guide you through the planning--the follow through makes it successful. In addition to providing quality care, home care providers can help with this by providing clear and consistent communications on a regular basis. When families feel engaged and informed, tension is mitigated and caregivers can focus their efforts on their client. It's a better result for everyone. Family communications are simple & inexpensive to manage using existing technology. Ankota's FamilyConnect is an example of one simple way to do this. http://www.ankota.com/ankota-family-connect/
As a provider, you might also consider establishing relationships with elder mediators in your area. If the need arises with one of your clients, you will be in a better position to refer to someone confidently. Who knows, some mediators could even develop into referral sources for your business.
The topic of elder mediation continues to gain attention. Click on these images to learn more:


Posted by Ken Accardi on Tue, Aug 24, 2010 @ 07:28 AM
Non-Medical Home Monitoring Technology is starting to get media attention as distant Family Members search for better and more affordable ways ways to track how mom and/or dad are doing.
We've been following great stories about these trends in the New York Times, the Wall Street Journal, Laurie Orlov's Aging in Place Technology Watch and Time Rowan's Home Care Technology Report. If you want to get quickly up to speed, review these two posts:
This week more coverage is available, this time as a four part series on NPR. The first article spoke about the emergence of "Villages" like Beacon Hill Village and a rapidly growing list of others that are essentially support groups to help with aging in place. The next two, talk about non-medical remote monitoring technologies. Here's a link to today's article (which has links to the first two in the series). You can also access it by clicking on the picture below.

So now that we've established that this technology is out there, the question we need to answer is whether it poses a threat to our home care private duty agency or an opportunity? The pessimist would say it's a threat - that families are working around us. But the smart entrepreneurial agency sees this as an opportunity, and a way to provide differentiating service to win more business. Here's a specific idea for you:
- Offer a service to evaluate for a home monitoring system. Your evaluation can evaluate how the client is doing, check for safety issues in the home, and determine what monitors would make sense for this client and their family. (To learn more about the monitors available, check out the demo videos at www.beclose.com). Note that you generally provide this service for free to a prospective client - in this case you can charge.

- Install the System and Train the Family: It is guaranteed that someone in your caregiver community has a spouse or friend who can do a great job providing this installation service. You can charge a nice margin here.
- Couple it with a short weekly visit and an assessment using Ankota FamilyConnect: This technology makes it easy for you to let the remote family members know how their loved one is doing. learn more here.

- Grow with the Client: The above three items will be a great service to the client and their family, and will make you some money. But looking at the bigger picture, you've also gained a client and family who will turn to you when they need more help.
Ankota provides software to improve the delivery of care outside the hospital. Today Ankota services home health, private duty care, DME Delivery, RT, Physical Therapy and Home Infusion organizations, and is interested in helping to efficiently manage other forms of care. To learn more, please visit www.ankota.com or contact Ankota.
Posted by Ken Accardi on Thu, Aug 05, 2010 @ 07:25 AM
The conversation on telehealth has shifted quickly... Just one year ago the question was "does Telehealth deliver value?" Over a very short period of time and backed by many studies showing positive results, the question of the value of telehealth seems to have been answered with a resounding yes... Now the question is "Who should 'do' telehealth?" What I mean by who should 'do' it, is the following:
- Who should make the case to an individual patient/client about the value of telehealth for their situation?
- Who should buy and own the Telehealth unit?
- Who should perform the monitoring and follow up?
It would seem that home care agencies would be very well equiped to do telehealth, but there are other contenders - most notably hospitals/doctors and families.
One of my favorite bloggers, Tim Rowan from HCTR (Home Care
Technology Report at www.homecaretechreport.com) wants homecare to do telehealth. He has been evangelizing telehealth as a primary focus in his writing for over a year. But more recently, Tim has been cautioning and lamenting that market forces (specifically telehealth device manufacturers) aren't bothering to target home care. They're having more success with hospitals and families. See specifically this weeks feature article entitled "With or Without Home Care Agency Involvement, Remote Patient Monitoring Moves Into Consumers' Consciousness" at this link.

We've been trying to do our part to educate the home care market
on telehealth as well and I'd direct your attention to Will Hicklen's article "Telehealth, Home Monitoring and Home Care Business" and my follow up "Telehealth, Home Monitoring and Home Care Business - Part II".
The core issue here comes down not to who will "do" telehealth, but rather who will pay for it. For an interesting take on this, I'd highly encourage you to look at the post "Healthcare Reform without Permission - A Recipe" inspired by a presentation by Dr. Randall S. Moore who is president of American Telecare - a maker of telehealth devices. Dr. Moore compells us to focus on the
value (savings) delivered by Telehealth and to collaborate with the effected players to find the money (e.g., if care for a CHF patient will cost $15K less per year with Telehealth than without, then the insurance company would be silly not to pay for the telehealth).

So presuming that you want your home health or private duty agency to do telehealth, what should you do about it? Here are a couple of thoughts:
- If you're in home health, you can go to the hospitals, doctors and insurance companies and make the case that you can do it better and cheaper.
- If you're in private care, you might grow your business significantly by helping families get started with telehealth early (this way, as care needs increase you'll be the obvious choice to fill the gap)
- In either case, waiting for CMS to come forth with "we'll pay you if you do this" isn't going to put you in a leadership position
Ankota provides software to improve the delivery of care outside the hospital. Today Ankota services home health, private duty care, DME Delivery, RT, Physical Therapy and Home Infusion organizations, and is interested in helping to efficiently manage other forms of care. To learn more, please visit www.ankota.com or contact Ankota.
Posted by Ken Accardi on Mon, Aug 02, 2010 @ 08:59 AM
Will Hicklen's blog article "Telehealth, Home Monitoring and Home Care Business" from July 7th attracted a lot of attention as he shared compelling results from a 4.5 year unbiased Veteran's
Administration study showing tremendous savings from Home Telehealth. Home care technology analyst and pioneer Tim Rowan has been ahead of the curve and evangelizing about this topic as his main message since launching HomeCareTechReport a year ago, and now even the mainstream media is catching on - both the New York Times and the Wall Street Journal have featured pieces on home telehealth in the past weeks, interestingly however one focused on remote monitoring by healthcare professionals, while the other focused on remote monitoring by family members. Let's explore...
The Wall Street Journal Article, entitled "The Do-It-Yourself House
Call", by Avery Johnson on July 27th looks at the case for telehealth monitoring of Congestive Heart Failure (CHF) patients. CHF has been the issue of choice in many initial studies of the value of home telehealth and rightly so, because the value can be measured in significant savings and significantly improved patient quality of life. This particular article focuses on "phase II" where the remote devices include a wireless scale and a wireless blood pressure cuff, making the patient experience easier and more comfortable. Click on the image below to read the full article.

The New York Times story, entitled "Technologies Help Adult Children Monitor Aging Parents" (July 28th by Hillary Stout) talks
about families keeping better track of their loved ones using remote monitoring technologies. This further validates that family members are looking for better ways to stay in touch with their aging loved ones. This same trend is what inspired Ankota to offer FamilyConnect, which enables agencies to communicate more effectively to the families of those for whom you provide care. Click on the image below to learn more about FamilyConnect.

Ankota provides software to improve the delivery of care outside the hospital. Today Ankota services home health, private duty care, DME Delivery, RT, Physical Therapy and Home Infusion organizations, and is interested in helping to efficiently manage other forms of care. To learn more, please visit www.ankota.com or contact Ankota.
Posted by Ken Accardi on Tue, Jul 20, 2010 @ 08:48 AM
According to this new article in the Harvard Business Review blog,
there's a quiet revolution unfolding in many industries. We may be completely unaware of it because we can't see it in the streets, nor watch it on the news. This new revolution is actually happening inside the heads of the leaders running your rival firms. We would be wise to presume that home care, private duty care, DME and other forms of care delivery outside of the hospital are part of this revolution.
The article goes on to explain that "reframing" the market or industry is the key to unleashing this disruptive innovation. Examples are given of three leaders and industries where this is going on, including at PepsiCo (where they are starting to think about nourishing people rather than feeding them), at GE Healthcare (where they are launching the "More for Less for More" initiative MLM), and at Tata in India (where they are conceiving the $2,500 car).
The above examples might not apply directly to our plight in care delivery, but it goes to show that the movement is widespread.
The key behaviors described in the article are as follows:
- Reframers dare to question well-ingrained business truisms and industry paradigms
- Reframers think not only with their minds but also with their hearts
- Reframers catalyze massive social innovation
To prove that this reframing and innovation is happening in home care, we don't need to look any further than our own blog. Some of the mini-revolutions we're observing are captured in these articles:
So the bottom line is that this is not the time to be complacent, and we can't always define what we do based on what we've always done in the past...

If you're innovating in home care delivery and you're software isn't keeping up, perhaps Ankota can help. Please contact us!
Ankota provides software to improve the delivery of care outside the hospital. Today Ankota services home health, private duty care, DME Delivery, RT, Physical Therapy and Home Infusion organizations, and is interested in helping to efficiently manage other forms of care. To learn more, please visit www.ankota.com or contact Ankota.
Posted by Will Hicklen on Wed, Jul 07, 2010 @ 03:06 PM


In a related piece, the Veterans Administration Proves Home Telehealth Works for Everyone—Payors, Providers, and Patients. From Tim Rowan’s Home Care Technology Report (11/17/09): Titled "Care Coordination/Home Telehealth: The Systematic Implementation of Health Informatics, Home Telehealth, and Disease Management to Support the Care of Veteran Patients with Chronic Conditions," a report detailing results of a four and a half year study should be required reading for every home care agency owner, every clinician and especially every state and federal lobbyist. It declares without bias and without vendor influence that use of home telehealth systems had the following measurable effects for 17,025 patients over nearly five years:
- Reduced bed days of care by 25%
- Reduced number of hospital admissions by 19%
- Added $1,600 per annum cost to per patient average of $13,121 for home-based care
- Avoided $77,745 annual nursing home costs with this $14,721 investment
The paper’s onerous title notwithstanding, the lessons from the VA’s success are clear. A proactive program of home-based care and monitoring that allows the patient to spend more time at home results in
Fewer hospitalizations
Less time per visit in the hospital
Lower overall healthcare delivery costs
Ankota is not a telehealth company (we develop Healthcare Delivery Management or HDM technology that helps home care businesses better coordinate and utilize staff while cutting operating costs). However, telehealth and home monitoring technologies have been proven to be valuable tools in managing care at home. This VA report is the most comprehensive ever published on the topic, and provides compelling data that will certainly help advance adoption.
Without question, these technologies will be an important part of the home care ecosystem, which includes providers in Home Health Care, Private Duty Home Care, Respiratory Therapy, Home Infusion, DME and other companies that provide staff, equipment and supplies to support patients in the home.
From a simple economic perspective, these technologies offer the opportunity to scale various home care services with less overhead and infrastructure costs such as staff and travel time. In an industry that desperately needs to increase staff utilization and efficiencies, and fuel growth, this is a welcome development.
A few things to consider: As Home Health, Private Duty, and Respiratory Therapy companies—Ankota’s customers—add telehealth and home monitoring services, they should expect that this will also require some new management discipline and add complexity to their businesses. Consider that providers will have to coordinate delivery, implementation, service, and recovery or disposal of equipment in addition to providing or provisioning monitoring services. This brings a component of physical distribution that must be managed, much like a DME company faces today. Staff, delivery and fuel expenses can be optimized through HDM technology like Ankota’s. Consider also that, as these devices proliferate, so will the need to "monitor the monitors." New skills will be needed and new processes managed. Expect command and control interfaces to emerge that allow providers to aggregate disparate monitoring technologies, manage responses, and assign staff for follow up based on established best practices.
Telehealth and home monitoring technologies have been proven effective and present new business opportunities for providers. The benefits to patients and healthcare delivery models will be considerable, but will also require a disciplined approach to process management. Look for tools to help do this job more efficiently.
Related Links
Click here for Tim Rowan’s Home Care Technology Report
BeClose (Vienna, VA) Remote home monitoring, elegant simplicity for family members to monitor home activity. There is a good report on this on the Aging In Place Technology Watch website
Honeywell Hommed One of the better established telehealth companies
GE-Intel related article: http://futureofaging.aahsa.org/2009/04/intel-ge-team-to-develop-telehealth-technology/
Cariocom download a white paper titled "Ten Steps to Building a Successful Telehealth Program"
Posted by Ken Accardi on Wed, Jun 30, 2010 @ 04:56 AM
Recently published research in the June edition of Current Directions in Psychological Science concludes that Older Adults have better relationships with friends and their family. The study, conducted by Purdue University shares the following:
- Older Adults can better regulate their emotions and become upset less
- Older adults report better marriages and more supportive friendships
- There is a perception that older people have less time in a relationship, and therefore wish to make that remaining time as pleasant as possible

More than attitude, it's about how all people interact, according to report author Karen Fingerman, professor of Gerontology, Developmental and Family Studies. Picking up on this point, a concern is raised when the older person becomes less able to communicate effectively on their own. If they desire to remain independent, there are solutions that assist with this task, such as home monitoring and Ankota's FamilyConnect. FamilyConnect is a simple software product that allows care givers to report information to family members of someone under their care. More information is available at our FamilyConnect page.

We're thrilled with the results of the research showing that Older Adults enjoy better relationships and we're glad that we can assist in the process.
Ankota provides software to improve the delivery of care outside the hospital. Today Ankota services home health, private duty care, DME Delivery, RT, Physical Therapy and Home Infusion organizations, and is interested in helping to efficiently manage other forms of care. To learn more, please visit www.ankota.com or contact Ankota.